Registering a game
I bought a brand-new copy of the sims 3 for pc, not pre-owned, and I tried to register my game. However, when I entered my 20-digit code, it said it was invalid. This happened with my sister too. The...
Forum Discussion
This seems to be a confusing issue for many people. Please read either of these helpful posts to make sure you're following the right steps for registering your games and/or redeeming bonus content:
-- http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162
-- http://forum.thesims3.com/jforum/posts/list/656133.page
-- http://forum.thesims3.com/jforum/posts/list/655809.page
If you're still having issues after that then you should contact EA here-- https://help.ea.com/contact-us. Only they can help with account issues.
Best of luck
i have the same problem >.> / posted a thread aswell cause of this issue - i even chatted with the support, they helped me out to refistrate on the sims3 site, and it worked - but this plain annoying issue isn't solved yet :-(!
