Registration Code provided in Digital Download not working.

Only CS advisors can help with it, really. Here's how to reach them: 😕mileyhappy:

 

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues)

and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find

Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to

your situation.
7 Select a contact option. Note that you may get different contact options

depending on your country.
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When you buy the game from Origin, it is automatically registered for you on the Sims site; it can take some time for it to show up on your "my page" though.  Try logging in and out of both account and see if that helps.  Here are some helpful posts on registering your games:

-- http://answers.ea.com/t5/The-Sims-3/Information-How-to-Register-The-Sims-3/m-p/387162
-- http://forum.thesims3.com/jforum/posts/list/656133.page
-- http://forum.thesims3.com/jforum/posts/list/655809.page


If you're still having issues after a day or two then you should contact EA here-- https://help.ea.com/en/contact-us/ask

Also, here is a post explaining how to navigate the contact page since it can be confusing: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html