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Try this from the Store FAQ
I installed my Store Content but it's not showing up in my game
Unfortunatly, the Launcher is a very unreliable tool. The more stuff you have, the greater the chance that files which have your stuff installed get messed up. If that starts happening to you. It's best ro reinstall all Store content, using this method:
- Close your game and launcher
- Go to documents\electronicarts\thesims3 and move the folder DCCache to your desktop (this is ALL your custom content, so if you have 3rd party content as well, you might wanna just move the *.ebc files as well as the missingdeps.idx)
- If you have any worlds installed go to the installedWorlds folder and delete all Store worlds from there.
- Go to the DCBackup folder and delete everything in there. You don't really need the stuff in here except for the ccmerged file but since you're reinstalling everything, it will be recreated.
- Open the launcher and start reinstalling all store stuff in groups. Don't install all in one go. Start with the worlds, then lots, then sets and single items last.
When you're done, backup the DCCache folder. If the same starts happening again, go back to that backup so you don't need to start over. Make a backup from time to time, especially after you've installed worlds and lots.
- Anonymous11 years ago
No this does not work I also tried uninstalling everything and reinstalling it, but the worlds still are not showing up.
- August196511 years agoRising Rookie
I am having the exact same problem with the exact same worlds and no matter what I do they will not show up in the Main Menu or Launcher. I believe I'm done with Sims since it just doesn't work anymore. Sad thing, I just dropped cash on one of these worlds yesterday and all it did was louse up my game. Thanks a lot EA!
- crinrict11 years agoHero+
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/
You won't loose anything. Just make sure to not delete any files and make a backup.
Then just install Roarding Heights and test if it works.
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