Anonymous
13 years agoSeasons Redemption Codes
I bought the Limited Edition Seasons expansion pack and FINALLY got it to install but now I can't find the email with the redemption codes. Anyone know how I can get them?
Contact Customer Support so they can take a look at your account to find out what's going on
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the option so show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
All I get when I do that is the email box. I've sent three emails and have yet to receive a reply.
Is your country set to US ? Do you not get the live chat option ?
Yes it is and no I don't. The only option I get is email and that is apparently useless as they never respond.