@8horrors I've split your post into its own thread since the other thread was somewhat old. In general, it's best to create your own thread when the one where you might post is more than a year old or when it's not an exact match for your issue. I'll see your post here regardless of whether it's in a new thread or an old one.
Are you talking about Store content, which is EA-made content that you (mostly) need to buy with SimPoints? Or does this also include content from the Exchange, made by other players and free for download? I ask because Exchange items can come bundled with hidden custom content, and this cc can be broken to the point of preventing your game from launching at all.
There are ways to clean Exchange items of their cc, and ways to test them first to see whether they come with anything problematic. But once you get to the point where the game isn't loading properly, the content just needs to be removed entirely. I can help with that, but please do let me know what kind of content we're talking about. It would be odd for Store content to have this effect, but I don't want to ignore the possibility.
@puzzlezaddictokok! im sorry for so many replies but in also going to leave my system info incase it’s helpful🙂
Model name: macbook air
processor name: Dual Core Intel i5
processor speed: 1.6GHz
Number of processors: 1
total number of cores: 2
l2 cache (per core) 256kb
l3 cache: 4 mb
memory: 8GB
@8horrors The problem isn't likely to be that your Mac hasn't updated its operating system. But it could definitely be that you're too low on free storage. How much do you have? Click the Apple icon in the upper-left corner of the screen and select About This Mac > Storage, and let me know the free and total storage available.
