Forum Discussion
Hi! I've had CleanMyMac two different times as a free trial for about a week each time. I'm sure my Mac has been updated since the first time, I'm unsure about the second since it was more recent. Sims 4 won't open on my computer so it could be that CleanMyMac is the cause of that. However, I don't play Sims 4 so I'm not interested in fixing that and this issue with Sims 3 happened prior to my using CleanMyMac. That being said, if you think it might help Sims 3 work, I'd be happy to try reinstall the OS. Besides the Sims, I don't play any other games on this Mac. Thanks!
@vivianhagedorn I think it's worth reinstalling the OS because the symptoms are similar and this kind of graphics glitch is usually a system or hardware issue. Here's how to reinstall the OS, which shouldn't erase your data: