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@andie77 Are you saying that when you press Play in the EA App, nothing happens? If so, please manually install DirectX 9, as described here:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-launcher-won-t-open/m-p/10711778#M247861
If the Sims 3 launcher opens, but pressing Play there kicks you back to the EA App, please see the accepted solution of this thread:
If neither helps, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/