Forum Discussion
wonderfulxworld
13 years agoNot applicable
- What version of Windows 8 are you running ?
i dont know but this is my laptop http://www.bestbuy.com/site/Sony+-+VAIO+14%22+Touch-Screen+Laptop+-+6GB+Memory+-+750GB+Hard+Drive+-+Black/Gold/7776319.p;jsessionid=D8A81B755280A8F4E5576527467D407A.bbolsp-app03-120?id=1218860269431&skuId=7776319&st=vaio%20laptop&cp=1&lp=1
- Do you have the 32 bit Version or the 64 bit one ?
64
- Did you buy a new Computer and got Windows 8 on that or did you install it on your old machine ?
new computer
- Which of the EPs/SPs do you have installed ?
Base
World Adventures
High End Lot Stuff
Ambitions
Late Night
Outdoor Living Stuff
Generations
Pets
Master Suite Stuff
Showtime
Supernatural
Town Life Stuff
Seasons
- What Patch level are you at (base game) ?
it's the latest one, i think its 1.50
- Do you have any Store content or CC/mods added ?
i have store content
- Did you try out any of the beta/consumer preview versions and did you have any issues with those ?
no i didnt
- What graphic card do you have and which driver version are you running ?
Intel(R) HD Graphics 4000
- What symptoms are you seeing (try to be as detailed as possible)
the launcher will work, i will click play and nothing happens. no pop up, nothing.
i dont know but this is my laptop http://www.bestbuy.com/site/Sony+-+VAIO+14%22+Touch-Screen+Laptop+-+6GB+Memory+-+750GB+Hard+Drive+-+Black/Gold/7776319.p;jsessionid=D8A81B755280A8F4E5576527467D407A.bbolsp-app03-120?id=1218860269431&skuId=7776319&st=vaio%20laptop&cp=1&lp=1
- Do you have the 32 bit Version or the 64 bit one ?
64
- Did you buy a new Computer and got Windows 8 on that or did you install it on your old machine ?
new computer
- Which of the EPs/SPs do you have installed ?
Base
World Adventures
High End Lot Stuff
Ambitions
Late Night
Outdoor Living Stuff
Generations
Pets
Master Suite Stuff
Showtime
Supernatural
Town Life Stuff
Seasons
- What Patch level are you at (base game) ?
it's the latest one, i think its 1.50
- Do you have any Store content or CC/mods added ?
i have store content
- Did you try out any of the beta/consumer preview versions and did you have any issues with those ?
no i didnt
- What graphic card do you have and which driver version are you running ?
Intel(R) HD Graphics 4000
- What symptoms are you seeing (try to be as detailed as possible)
the launcher will work, i will click play and nothing happens. no pop up, nothing.