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Theminebos's avatar
4 years ago

Sims 3 black screen on load- windows 11

I downloaded the sims 3 off of Steam and Origin, but I've been running into the same issue that I have been trying to trouble shoot for the past 5 days. All the "solutions" I've found don't work. To bee more specific, the launcher works, and it brings me to the welcome page, but every time I click the blue play button my screen goes black with an inverted white L. None of the generic fixes I've found seem to work for me, so I was looking for someone who is more techsavie than me help walk me through or be vocal enough about this for EA to fix it.

16 Replies

  • haq315up4at5's avatar
    haq315up4at5
    3 years ago
    @puzzlezaddict this dose work must add too to hide task bar then al set on a newer gpu gen like the amd rx 6650 series it dose not support 3d aceration thats why sims 3 gose black when full screened no way to fix it but to force full screen mode these are vulcan made cards with limited open gl support dose not support direct 11 or older only 12 or higher so thats whats going on with me plays flawless in windowed mode and seems to work in fuul screen as long as its not set in game so that means you will get all ur popups and task manager showing and you cant do anything bout it
  • SimFan335's avatar
    SimFan335
    3 years ago

    I am having the same problem, but running the game in Windowed Mode only band-aids the problem.  I cannot launch the game in Fullscreen again.  I have three bundled Mod packages and some CC installed through the launcher, so I don't see why this doesn't want to work...

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @SimFan335  What resolution is your monitor, and what in-game resolution are you trying to use in fullscreen mode?  Are you using a custom DPI scaling?  If you're not sure, check under Windows Settings > System > Display.

  • SimFan335's avatar
    SimFan335
    3 years ago

    I am using the recommended resolution, for both my laptop and the game.  Letting the application control the DPI settings does not help.

    I think I am doomed to just switch back and forth from windowed to fullscreen...

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @SimFan335  I wasn't asking whether the app was controlling DPI, I was asking what DPI setting your computer is using overall.  They're not the same, and I'm not even sure Sims 3 can take advantage of the setting to let it control DPI.

  • SimFan335's avatar
    SimFan335
    3 years ago

    Ah.  I was only ticking off what previous guides have told me to do.  None of it helped.  Maybe looking at the system DPI settings might shed some light on things.  If not, I will back up saves and mods and reinstall the game.

    Sorry if I seem rude.  I cannot cotrol my tone through text.

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