Sims 3 can't purchase additional packs

Hi I just bought Sims 3 64 bit metal a few days ago and I can't seem to purchase any additional content for the game !! Im using Origin and when I want to purchase an expansion pack- or a stuff pack ...

mac

technical issues

EA_Solaire
2 years ago
Hi there @zeynebsev

We aren't able to review your account and billing details here on the forums to see what's causing this error, so you'll need to contact the live support team so they can take a look with you.

Please reach out to live support from the help site here for more assistance with this: https://help.ea.com/en/help/faq/using-ea-help/

EA_Solaire

Community Manager

2 years ago

Hi there @zeynebsev

We aren't able to review your account and billing details here on the forums to see what's causing this error, so you'll need to contact the live support team so they can take a look with you.

Please reach out to live support from the help site here for more assistance with this: https://help.ea.com/en/help/faq/using-ea-help/