Sims 3 code already redeemed
Code redemption
If you're not sure how to redeem a code, please read this article:
https://help.ea.com/in/help/origin/origin/origin-code-redemption-faq/
Before trying any other troubleshooti...
Forum Discussion
Hello!
Last year I purchased The Sims 3 World Adventures expansion pack in my nearest shop, i had installed it with all my other expansion packs on origin.
I had this all downloaded on a computer that I no longer have (everything had to be uninstalled and sent off), so I decided that I wanted to play the sims again
on my laptop.
So I started downloading all my packs back on origin, until it came to the world adventures. I somehow lost my CD for it so i couldn't download it that way. Luckily I still have
the code for it, but whenever i go onto 'Redeem Product Code' on origin and type in the code, it says that the code has already been redeemed. I still have my case for the game and the code
as proof that i did buy it, but I do not know what to do.
Any suggestions?
@LifeboatSam Did you register World Adventures in Origin when you first installed it? If so, it should still be in your Origin game library. Click on the Sims 3 icon, select More > Expansion Packs, and scroll all the way to the bottom of the list to WA. If the pack has an orange Download button, you can download it that way.
If the button says Buy Now, is it possible you registered it to a different account on the old Sims 3 site, or the store site? In that case, Origin would read the code as used because it shares information with the store. If this is the issue, you could contact EA customer support to have your accounts merged. Keep in mind that the account being merged will likely lose any store content it owns.
https://help.ea.com/en/contact-us/
If you never registered your code but it still reads as used, did you buy a secondhand copy of the WA? It's possible the original owner used the code at some point. In that case, you'd unfortunately be out of luck—EA does not allow content to be registered a second time or transferred from one account to another.
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