Sims 3 code already redeemed
Code redemption
If you're not sure how to redeem a code, please read this article:
https://help.ea.com/in/help/origin/origin/origin-code-redemption-faq/
Before trying any other troubleshooti...
Forum Discussion
Recently I tried to install my old Sims 3 game on my PC. I've had the same Origin account and never changed so I didn't think there would be a problem with the code. I was wrong. When I tried using the redemption code it told me it was already used. Tho my game was nowhere in my library. I'm at a loss and I really want to play The Sims 3.
@LittleChickita15 Did you ever use the code on the old Sims 3 site ( www.thesims3.com or store.thesims3.com )? If so, that's why the code reads as used—Origin and the old site share information. If you used a different email address on that site, the game would be in the Origin account associated with that email, not your current one.
If you're not sure what email you might have used, you can enter any you find into Origin's sign in window and click "Forgot your password?" Any address associated with an account will receive a password recovery email.
If this doesn't help, you'll need to contact EA customer support to ask for help.
I thought I did but everytime I try to view the stuff on there it brings me to Origin too ☹️
@LittleChickita15 I'm not sure what you mean. If you're having trouble sorting this out though, EA support is probably your best option.
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