This happens with me aswell. When I try to open sims 3, i get all the way to loading my family up, when it crashes the whole game. Why is this happening? edited title after splitting thread. -puzzlezaddict

@puzzlezaddict noted tysm! Have a great day

@CopperBruiser788 I think it's more likely that the problem is your save, not your computer. I can take a look at a dxdiag if you want; just run one and attach it to a reply here. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/ There's also one more approach you can try. Create a new save in the same world as your current one, save your progress, and quit. Open the Saves folder, then the folder for your new save, and delete the .nhd file. Copy the .nhd file from your affected save into the new save's folder and see whether the new save now loads. If it does, you'll actually load your old save, just with (temporary) metadata from your new one. Saves can sometimes get corrupted, and it's more common when not using the standard NRaas mods that help game performance. Unfortunately, by the time the save won't load at all, it's usually too late to do anything about the problem. This is why it's critical to keep backups, not just the one the game makes but your own that you create as you play. The simplest way is to use "save as" to rename the save: the original will remain intact under its old name. If you'd like to know more about the mods that can help protect saves from corruption, please start here: https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-Common-Game-Fixing-Mods-Hero-Approved/m-p/9838855#M244208 The error from the EA App about being offline is normal when a game crashes. It's not the cause of the crash, just a quirk of the App itself. @ixiexz Please try to load your save without your custom content and without any mods except those from NRaas, if you use them. You don't need to save your progress; this is just for testing.

@ixiexz That's exactly what I described in post 4 of this thread. Glad you got it fixed, and please keep manual backups in the future.

@CopperBruiser788 I've split your post into its own thread because your issue is different. If you had the same problem as the original poster, the game wouldn't load past the launcher. At any rate, can you load a new save? Please test and let me know either way. Please also post a screenshot of any error message you see when you load your main save. It's fine if you don't get one; I just need to know either way. I also need to know whether you use mods or custom content, which is fine as well but has to be taken into account.

@puzzlezaddict I tried to load a new game and it does make it to make new people. I have not tried playing a new game yet.There is no error message, it just closes the game completely.I have no mods or custom content.

Sims 3 crashes when loading save | EA Forums

15 Replies

CopperBruiser78
2 years ago
@puzzlezaddict I just opened Sims 3 again and noticed that I only had one world to chose from. So when I closed the game and repaired the game in the EA app then restarted the game, it worked again. I have tried this earlier, but then it did not work.
Now that I can load my last save, I cannot see my sims on the left side, or the person I'm playing as. I have 0 money and nothing works. The one I am controlling when the save opens, is not able to finish their task (not even trying to quit it works).
Is my save now corrupt or broken?
puzzlezaddict
Hero+
2 years ago
@CopperBruiser788 Your save is pretty corrupt, yes. You can try installing NRaas ErrorTrap, Overwatch, and MasterController: it's possible ET and OW will do enough cleanup to rescue your sims. You can also run an MC reset and see whether that fixes things. Click on City Hall and select NRaas > MC > Town Options > Reset Everything, then wait for it to finish.

Each time you quit the game, while troubleshooing and in general, delete the five cache files in your Sims 3 user folder:

CASPartCache.package

compositorCache.package

scriptCache.package

simCompositorCache.package

socialCache.package

After you run the MC reset, and I would do it whether it looks necessary or not, let the game clock run for a couple sim-minutes, then "save as" and rename the save, quit, reload the save, and let me know whether it works.

Some users have reported that switching households helps in this state. But I would NOT do that without the mods in place to clean up the corrupt data from your current household.
ixiexz
Rising Novice
2 years ago
@puzzlezaddict noted tysm! Have a great day
CopperBruiser78
2 years ago
@puzzlezaddict I have downloaded the mods. How do I use them? Do they need to be in a spesific folder? Do I unpack them?
puzzlezaddict
Hero+
2 years ago
@CopperBruiser788 Here's a good install guide:

http://modthesims.info/wiki.php?title=Game_Help:Installing_Sims_3_Package_Files/Setup_and_Files

If you have trouble downloading the Mods Framework with Chrome, use Firefox instead. Or use this guide:

https://www.nraas.net/community/How-To-Install

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Sims 3 crashes when loading save

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