Sims 3 Crashing AMD Graphics Card
As the title says. Every time I play TS3 it crashes my graphics card. By this I mean both my screens go black with my game sounds still playing (so the program is still running), and I am forced to...
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@vampirepills Your dxdiag lists a number of crashes of the graphics driver, or one of them anyway, plus a couple of crashes of another component of Adrenalin, AMD's graphics control software. The latter may be simpler to address: try disabling the iGPU. You can do so within Windows: click Windows key-X, select the Device Manager, expand the Display Adapters section, click the Intel UHD entry, and disable or uninstall. If that doesn't help, disable the iGPU in BIOS. Your motherboard manual should have instructions for where to find the setting, but let me know if you need help with it.
If that doesn't make a difference, please do a clean uninstall and reinstall of the AMD graphics driver, as described here:
You can get a fresh copy of the newest driver here:
Please leave the Intel iGPU disabled, at least for now.
Update, it just crashed again, this time it took me to BIOS set up when I tried to restart.
new dxdiag attached
@vampirepills Just to be sure, did you use Display Driver Uninstaller to remove the graphics driver, then reinstall it? If not, please do that now. Please also disable the iGPU in BIOS. And if the graphics card is overclocked, revert to stock settings. Disconnect the second monitor, with the computer shut down, then reboot and test the game.
If you get another crash, please download the free 3DMark demo from Steam and run Time Spy at least twice, with nothing else open. Let me know whether it crashes or you notice any other anomalies, and if not, please post your scores. You don't need to create an account to view them online.
I'd also like to know what other games, if any, you play on this computer, and how they run. If you're curious, Sims 4 and Apex Legends are both free from EA, and there are of course many other free games hosted elsewhere.
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