Sims 3 crashing every 5 minutes
Hi, I've contacted EA about this issue a few times but i didn't get much help. I recently bought myself a PC, I decided to download the sims 3 and a few packs since I didn't have it on my previous c...
Forum Discussion
@holzybolzy2002 Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether you've taken any steps to limit your in-game framerates. This is necessary on many modern systems because Sims 3 doesn't have a built-in fps limiter, and it's easy enough to do. If you need help with the process, just ask.
Thank you, i've attached the DxDiag. Could you please run me through the process for limiting my in-game framerates please? I've put my game in windowed mode if that helps
@holzybolzy2002 First of all, your dxdiag lists a couple of crashes of the graphics driver and one of its control software, so it's a good idea to do a clean uninstall and reinstall of the driver. (I can't tell whether they're Sims 3-related, but this issue should be addressed regardless.) Here's how:
You can get a fresh copy of the newest driver here:
https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000-series/amd-radeon-hd-7750
It doesn't matter whether you have the HD 7750 or another GPU—your dxdiag just says 7700 series—but the driver is the same for all 7700-series cards, and in fact a number of others.
Once you've reinstalled the driver, you'll need to download a third-party tool to limit in-game fps. If you're going to use the Smooth Patch, by Lazy Duchess, the newer versions come with an fps limiter, so that's an easy option. Otherwise, the most lightweight tool I know of that works in both fullscreen and windowed modes is RivaTuner Statistics Server. Once you've installed it, restart your computer, open it, and you'll see something like this:
Click the green Add button, add TS3.exe (without the W), and in the red box, set the framerate limit to 59, the current refresh rate of your monitor. (If you get screen tearing, you can change this to 60.) Set it to start with Windows if you want, or not (yellow box). RTSS does need to be running while you play in order to force the fps limit, so if you're not going to remember to launch it each time, allowing it to start with Windows is helpful. It won't affect any other games or applications aside from the ones you add to the list.
Restart your computer again before trying to play, and make sure RTSS is running: you should see it in the tray, which you can open by clicking the ^ icon in the lower-right corner of the screen. Then confirm that the fps limit is working, which you can do by bringing up the cheats console (ctrl-shift-C) and entering fps on. The number will appear in the upper-right corner of the screen.
Let me know how the game runs with the framerate limit in place, and we can go from there.
Hi again, sorry for the late reply. I downloaded the smooth patch mod you reccomended and unfortunetly it didn't work. I've downoaded the RivaTuner one however it wont open for me. Ive downloaded it and successfully installed it but whenever i try to open it nothing happens at all. Is there a step i maybe missed? I've attached a screenshot of the file location i saved it in. I right click and select open on the "RTSS" application.
