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@Iluin This is exactly the info I need. Your dxdiag lists some older errors related to the Alder Lake issue, but it looks like you've addressed this again. (Repairing or reinstalling would undo the effects of the Alder Lake patch, but you probably already know that.) Instead, the newer errors point to a component of the 2005 x86 VC++ runtime, which Sims 3 uses. So please uninstall your current copy and reinstall it. Open Windows Settings > Apps, scroll down to the Microsoft Visual C++ Redistributables, click the 2005 x86 version, and uninstall it. You can get a fresh copy here:
https://www.microsoft.com/en-us/download/details.aspx?id=26347
You only need the x86 copy for Sims 3. Restart after installing and before trying to play.
- 7 months ago
So I see what you're talking about (I think) but there's no field for 2005x86, only Microsoft Visual C++ Redistributable and Microsoft Visual C++ Redistributable (x64). I've enclosed a screenshot. Could you advise how best to proceed based on that?
- puzzlezaddict7 months agoHero+
@Iluin Uninstall the two copies of the 2005 VC++ runtimes that do NOT say x64, so the first two on the list. Then install the x86 version from the link I posted.
- 7 months ago
So I went ahead and did what you instructed me to do and downloaded and installed the x86 version but I'm still getting the same issue. I haven't reinstalled the Alder Lake patch as I was led to believe the new update put out by EA resolved the issue that addressed. Would I be wrong in assuming so? I've enclosed my most recent exception log.
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