Forum Discussion

5 days ago

Solved

Sims 3 .dmg Package Includes Unusable 32-bit installer

Hello, Using a CD Key I went to install The Sims 3 on my MacBook. The EA App redeemed the code without any problem. I assumed that because there was no option to select the 64-bit version that the c...

mac

technical issues

EA_Solaire
4 days ago
Hi vrub1us

If you're missing the 64-bit versions on your EA account, the live support team can review your account information a bit further and get the correct versions added for you.

Please reach out to live support from the help site here so they can take a look with you: https://help.ea.com/en/help/faq/using-ea-help/

EA_Solaire

Community Manager

4 days ago

Hi vrub1us

If you're missing the 64-bit versions on your EA account, the live support team can review your account information a bit further and get the correct versions added for you.

Please reach out to live support from the help site here so they can take a look with you: https://help.ea.com/en/help/faq/using-ea-help/

vrub1us

3 days ago

Ty, my case was solved :)