I tried going through my order history and I only see the pack that I recently bought a few days ago. I even have packs that I've had for years that didn't even show up there. I just found both of the disks for supernatural and seasons and I'm going to see if this somehow helps!
@Skittlessimheart I thought you said you'd bought the packs from Origin. Having disc copies is completely different, and I'm not surprised you can't find a record of purchase, since there was no digital purchase to begin with.
Anyway, if you somehow never registered your product codes, try doing so now, and your packs should show up in your Origin game library. Otherwise, take a photo for each pack that includes the disc, its case, and the insert with the code showing and readable. You can upload these when requesting a live chat with EA support.
Ah, my apologies! I'm sorry for the confusion! I registered all of my packs like you mentioned. Thank you! Now all I got to do is figure out how to log into the sims 3 launcher since it doesn't let me do so. All my uploads are completely wiped out. I'll look around for some already solved problems with this and see if I can figure this out. Thanks again!
@Skittlessimheart If you're not having any luck signing into the launcher, try clearing the cache for Internet Explorer. Even if you never use it, the launcher does for some purposes. Be sure to uncheck the box to preserve data for favorite sites.
@puzzlezaddictI cleared the cache as you mentioned, it didn't log me in at first so I tried again after like 30 minutes. Thankfully, it logged me in. All my saved families have been deleted. Does this mean I'll have to restart or can I somehow get my old one back? Also, thank you so much again!!
