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Lol I don’t have that computer it’s been gone more than a decade. I contact ea finally and they claim I only had the base game but I know for sure I had the starter pack. I received an email saying it’s a problem other players are experiencing.
I’m just going to bite the bullet and buy CDkeys on a website that sells them for cheap. EA selling packs for 20$ for a game that’s more than a decade old is wild to me. But thanks for trying to help. 😉
Hi there @AliciaBrock1113
It sounds like your Starter Pack is currently tied with a different EA account than the one you're currently logging in with. We aren't able to check for this with you over the forums, but the live support team can review your account details further and help you locate which EA account your Starter Pack is registered with.
I'd recommend you reach back out to live support from the site here https://go.ea.com/HowToEAHelp so the team there can investigate into this further with you and help locate your content.
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