Sims 3 Game keeps crashing
I have Sims 3 downloaded onto origin and I have three expansion packs which don't show up on origin - Late Night, High End Loft which are from the sims 3 starter pack and then I also have Pets. All my games are from discs purchased in a store.
The game's launcher starts fine and the game loads fine. I play for a random amount of time, sometimes a really short time, sometimes it can be up to an hour, and then the game will crash to my desktop and say "The sims 3 has stopped working".
I don't think I have any files with xctp in my documents\electronicarts\thesims3\ folder that could be crash logs.
My dxdiag information:
System Information
------------------
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP ProBook 4340s
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8072MB RAM
Page File: 2610MB used, 13533MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_17F0103C&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO312C
Native Mode: 1366 x 768(p) (60.059Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2712 (English)
Driver Version: 8.15.10.2712
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/27/2012 17:10:00, 8087040 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-1479-FA37A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0x17F0103C
Revision ID: 0x0009
Driver Strong Name: oem28.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2712😛ci\ven_8086&dev_0166&subsys_17f0103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 266.7 GB
Total Space: 452.3 GB
File System: NTFS
Model: Hitachi HTS545050A7E380
Drive: Q:
Model: n/a
Drive: X:
Model: hp DVD-RAM UJ8D1
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
I don't know much about computers and I have tried googling as many solutions as possible and nothing seems to be working! I have included as much information as I can in this this post in the hopes that someone can help me! 😕mileysad: 😕mileyfrustrated:
