Sims 3 game launcher under maintenance?
When I try to start my Sims 3 game, the launch screen is white with a puzzled looking sim and text in many languages saying the launcher is down for maintenance. I have been playing the Sims 3 for m...
Forum Discussion
Exactly at the moment I need the store the most, since I wanted to test if I could redeem the codes for my Sims 3 add-ons that I purchased via the EA app through the store. I have 2 hours left, otherwise I have to ask for a refund.
Is it possible to redeem the code through the Sims 3 store and then download it via the Sims 3 launcher? (I Bought 3 Worlds)
Because my EA app Sims 3 add-ons are not in the game! (Despite the EA app stating they are installed.)
I also learned after two days of googling and reading this forum that you should only buy things through the Sims 3 website store. But some worlds were not availableon the website store or were half the price on the EA app. (Which also doesn't make sense?) But it seems that if you buy Sims 3 add-ons through the EA app and they are installed, they (still) do not show up in the game. I've learned my lesson. Pffff... Really, oh my goodness. End of rant. :)
The store is still down / in maintenance at this moment...
(Nothing works, you can't download or go to your account.)
Hopefully it will be fixed soon. You might still need to contact support first about your addons not showing up just to be safe. In case it does go wrong and let them know about the site issues and servers. It may help to tell them that too.
Thank you for your tip and your response! The site went online again about 12 hours ago, but I waited a bit to make sure it would work.
For everyone who made the same mistake, after purchasing in the EA games app, you receive an email to redeem the code. I did this through the website store and it worked! (It sometimes takes a little while for it to appear in your purchases, don't be alarmed by that.)
I should indeed have contacted EA first, but when it comes to new content for The Sims, I get impatient haha. I'll test right now to see if it is actually playable in the game itself; I think it will be. If not, I'll let you know!
