Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

Sims 3 is CRASHING! I don't care if I have to get a new driver or whatever, just please help!

What is your operating system?  My operating system is Windows 7.  Specifically Windows 7 Home Premium Service Pack 1 At what point does your game crash ? Any regularities ?  It crashes at differen...
pc
technical issues
crinrict's avatar
crinrict
Hero+
13 years ago

Thanks for all the details.

Could you also post the part about your graphic card and check how much free disc space you have.

Anonymous's avatar
Anonymous
13 years ago

I have an AMD Radeon HD65300 Graphics Card I think.  That is considered a Graphics Card right?  

As far as disc space is concerned, in the C: Drive I have 768 GB free of 914 GB.

Hope this helps!

  • Anonymous's avatar
    Anonymous
    13 years ago

    If this helps, the error message it presents is "The Sims 3 Has Stopped Working."

    • crinrict's avatar
      crinrict
      Hero+
      13 years ago

      Don't think that's a card. Rather a chip.

      If you post the DxDiag part about it, I can check on the drivers and dedicated memory.

      For now, turn down your graphic options (ingame) and turn off mirror reflections.

      • Anonymous's avatar
        Anonymous
        13 years ago

        [I/O]

        Resource Device Status
        0x00000020-0x00000021 Programmable interrupt controller OK
        0x000000A0-0x000000A1 Programmable interrupt controller OK
        0x0000E000-0x0000EFFF PCI standard PCI-to-PCI bridge OK
        0x0000E000-0x0000EFFF Realtek PCIe GBE Family Controller OK
        0x00000040-0x00000043 System timer OK
        0x00000000-0x0000000F Direct memory access controller OK
        0x00000000-0x0000000F PCI bus OK
        0x00000000-0x0000000F Motherboard resources OK
        0x00000081-0x00000083 Direct memory access controller OK
        0x00000087-0x00000087 Direct memory access controller OK
        0x00000089-0x0000008B Direct memory access controller OK
        0x0000008F-0x0000008F Direct memory access controller OK
        0x000000C0-0x000000DF Direct memory access controller OK
        0x00000061-0x00000061 System speaker OK
        0x000003E0-0x00000CF7 PCI bus OK
        0x000003B0-0x000003DF PCI bus OK
        0x000003B0-0x000003DF AMD Radeon HD 6530D Graphics OK
        0x00001778-0x0000FFFF PCI bus OK
        0x00000070-0x00000071 System CMOS/real time clock OK
        0x00000010-0x0000001F Motherboard resources OK
        0x00000010-0x0000001F Motherboard resources OK
        0x00000022-0x0000003F Motherboard resources OK
        0x00000022-0x0000003F Motherboard resources OK
        0x00000044-0x0000005F Motherboard resources OK
        0x00000062-0x00000063 Motherboard resources OK
        0x00000065-0x0000006F Motherboard resources OK
        0x00000065-0x0000006F Motherboard resources OK
        0x00000072-0x0000007F Motherboard resources OK
        0x00000072-0x0000007F Motherboard resources OK
        0x00000080-0x00000080 Motherboard resources OK
        0x00000080-0x00000080 Motherboard resources OK
        0x00000084-0x00000086 Motherboard resources OK
        0x00000084-0x00000086 Motherboard resources OK
        0x00000088-0x00000088 Motherboard resources OK
        0x00000088-0x00000088 Motherboard resources OK
        0x0000008C-0x0000008E Motherboard resources OK
        0x0000008C-0x0000008E Motherboard resources OK
        0x00000090-0x0000009F Motherboard resources OK
        0x00000090-0x0000009F Motherboard resources OK
        0x000000A2-0x000000BF Motherboard resources OK
        0x000000A2-0x000000BF Motherboard resources OK
        0x000000E0-0x000000EF Motherboard resources OK
        0x000000E0-0x000000EF Motherboard resources OK
        0x000004D0-0x000004D1 Motherboard resources OK
        0x000004D0-0x000004D1 Motherboard resources OK
        0x00000285-0x00000286 Motherboard resources OK
        0x00000A00-0x00000A01 Motherboard resources OK
        0x00000063-0x00000063 Motherboard resources OK
        0x00000067-0x0000006F Motherboard resources OK
        0x000000B1-0x000000B1 Motherboard resources OK
        0x0000040B-0x0000040B Motherboard resources OK
        0x000004D6-0x000004D6 Motherboard resources OK
        0x00000C00-0x00000C01 Motherboard resources OK
        0x00000C14-0x00000C14 Motherboard resources OK
        0x00000C50-0x00000C51 Motherboard resources OK
        0x00000C52-0x00000C52 Motherboard resources OK
        0x00000C6C-0x00000C6C Motherboard resources OK
        0x00000C6F-0x00000C6F Motherboard resources OK
        0x00000CD0-0x00000CD1 Motherboard resources OK
        0x00000CD2-0x00000CD3 Motherboard resources OK
        0x00000CD4-0x00000CD5 Motherboard resources OK
        0x00000CD6-0x00000CD7 Motherboard resources OK
        0x00000CD8-0x00000CDF Motherboard resources OK
        0x00000800-0x0000089F Motherboard resources OK
        0x00000B20-0x00000B3F Motherboard resources OK
        0x00000900-0x0000090F Motherboard resources OK
        0x00000910-0x0000091F Motherboard resources OK
        0x0000FE00-0x0000FEFE Motherboard resources OK
        0x0000F140-0x0000F147 AMD SATA Controller OK
        0x0000F130-0x0000F133 AMD SATA Controller OK
        0x0000F120-0x0000F127 AMD SATA Controller OK
        0x0000F110-0x0000F113 AMD SATA Controller OK
        0x0000F100-0x0000F10F AMD SATA Controller OK
        0x00001770-0x00001777 Motherboard resources OK
        0x000000F0-0x000000FF Numeric data processor OK
        0x0000F000-0x0000F0FF AMD Radeon HD 6530D Graphics OK
        0x000003C0-0x000003DF AMD Radeon HD 6530D Graphics OK

        [IRQs]

        Resource Device Status
        IRQ 17 PCI standard PCI-to-PCI bridge OK
        IRQ 17 Standard Enhanced PCI to USB Host Controller OK
        IRQ 17 Standard Enhanced PCI to USB Host Controller OK
        IRQ 17 Standard Enhanced PCI to USB Host Controller OK
        IRQ 18 Standard OpenHCD USB Host Controller OK
        IRQ 18 Standard OpenHCD USB Host Controller OK
        IRQ 18 PCI standard PCI-to-PCI bridge OK
        IRQ 18 Standard OpenHCD USB Host Controller OK
        IRQ 18 Standard OpenHCD USB Host Controller OK
        IRQ 0 System timer OK
        IRQ 4294967293 Realtek PCIe GBE Family Controller OK
        IRQ 4294967292 802.11n Wireless LAN Card OK
        IRQ 8 System CMOS/real time clock OK
        IRQ 19 AMD SATA Controller OK
        IRQ 13 Numeric data processor OK
        IRQ 16 SDA Standard Compliant SD Host Controller OK
        IRQ 16 High Definition Audio Controller OK
        IRQ 16 PCI standard PCI-to-PCI bridge OK
        IRQ 81 Microsoft ACPI-Compliant System OK
        IRQ 82 Microsoft ACPI-Compliant System OK
        IRQ 83 Microsoft ACPI-Compliant System OK
        IRQ 84 Microsoft ACPI-Compliant System OK
        IRQ 85 Microsoft ACPI-Compliant System OK
        IRQ 86 Microsoft ACPI-Compliant System OK
        IRQ 87 Microsoft ACPI-Compliant System OK
        IRQ 88 Microsoft ACPI-Compliant System OK
        IRQ 89 Microsoft ACPI-Compliant System OK
        IRQ 90 Microsoft ACPI-Compliant System OK
        IRQ 91 Microsoft ACPI-Compliant System OK
        IRQ 92 Microsoft ACPI-Compliant System OK
        IRQ 93 Microsoft ACPI-Compliant System OK
        IRQ 94 Microsoft ACPI-Compliant System OK
        IRQ 95 Microsoft ACPI-Compliant System OK
        IRQ 96 Microsoft ACPI-Compliant System OK
        IRQ 97 Microsoft ACPI-Compliant System OK
        IRQ 98 Microsoft ACPI-Compliant System OK
        IRQ 99 Microsoft ACPI-Compliant System OK
        IRQ 100 Microsoft ACPI-Compliant System OK
        IRQ 101 Microsoft ACPI-Compliant System OK
        IRQ 102 Microsoft ACPI-Compliant System OK
        IRQ 103 Microsoft ACPI-Compliant System OK
        IRQ 104 Microsoft ACPI-Compliant System OK
        IRQ 105 Microsoft ACPI-Compliant System OK
        IRQ 106 Microsoft ACPI-Compliant System OK
        IRQ 107 Microsoft ACPI-Compliant System OK
        IRQ 108 Microsoft ACPI-Compliant System OK
        IRQ 109 Microsoft ACPI-Compliant System OK
        IRQ 110 Microsoft ACPI-Compliant System OK
        IRQ 111 Microsoft ACPI-Compliant System OK
        IRQ 112 Microsoft ACPI-Compliant System OK
        IRQ 113 Microsoft ACPI-Compliant System OK
        IRQ 114 Microsoft ACPI-Compliant System OK
        IRQ 115 Microsoft ACPI-Compliant System OK
        IRQ 116 Microsoft ACPI-Compliant System OK
        IRQ 117 Microsoft ACPI-Compliant System OK
        IRQ 118 Microsoft ACPI-Compliant System OK
        IRQ 119 Microsoft ACPI-Compliant System OK
        IRQ 120 Microsoft ACPI-Compliant System OK
        IRQ 121 Microsoft ACPI-Compliant System OK
        IRQ 122 Microsoft ACPI-Compliant System OK
        IRQ 123 Microsoft ACPI-Compliant System OK
        IRQ 124 Microsoft ACPI-Compliant System OK
        IRQ 125 Microsoft ACPI-Compliant System OK
        IRQ 126 Microsoft ACPI-Compliant System OK
        IRQ 127 Microsoft ACPI-Compliant System OK
        IRQ 128 Microsoft ACPI-Compliant System OK
        IRQ 129 Microsoft ACPI-Compliant System OK
        IRQ 130 Microsoft ACPI-Compliant System OK
        IRQ 131 Microsoft ACPI-Compliant System OK
        IRQ 132 Microsoft ACPI-Compliant System OK
        IRQ 133 Microsoft ACPI-Compliant System OK
        IRQ 134 Microsoft ACPI-Compliant System OK
        IRQ 135 Microsoft ACPI-Compliant System OK
        IRQ 136 Microsoft ACPI-Compliant System OK
        IRQ 137 Microsoft ACPI-Compliant System OK
        IRQ 138 Microsoft ACPI-Compliant System OK
        IRQ 139 Microsoft ACPI-Compliant System OK
        IRQ 140 Microsoft ACPI-Compliant System OK
        IRQ 141 Microsoft ACPI-Compliant System OK
        IRQ 142 Microsoft ACPI-Compliant System OK
        IRQ 143 Microsoft ACPI-Compliant System OK
        IRQ 144 Microsoft ACPI-Compliant System OK
        IRQ 145 Microsoft ACPI-Compliant System OK
        IRQ 146 Microsoft ACPI-Compliant System OK
        IRQ 147 Microsoft ACPI-Compliant System OK
        IRQ 148 Microsoft ACPI-Compliant System OK
        IRQ 149 Microsoft ACPI-Compliant System OK
        IRQ 150 Microsoft ACPI-Compliant System OK
        IRQ 151 Microsoft ACPI-Compliant System OK
        IRQ 152 Microsoft ACPI-Compliant System OK
        IRQ 153 Microsoft ACPI-Compliant System OK
        IRQ 154 Microsoft ACPI-Compliant System OK
        IRQ 155 Microsoft ACPI-Compliant System OK
        IRQ 156 Microsoft ACPI-Compliant System OK
        IRQ 157 Microsoft ACPI-Compliant System OK
        IRQ 158 Microsoft ACPI-Compliant System OK
        IRQ 159 Microsoft ACPI-Compliant System OK
        IRQ 160 Microsoft ACPI-Compliant System OK
        IRQ 161 Microsoft ACPI-Compliant System OK
        IRQ 162 Microsoft ACPI-Compliant System OK
        IRQ 163 Microsoft ACPI-Compliant System OK
        IRQ 164 Microsoft ACPI-Compliant System OK
        IRQ 165 Microsoft ACPI-Compliant System OK
        IRQ 166 Microsoft ACPI-Compliant System OK
        IRQ 167 Microsoft ACPI-Compliant System OK
        IRQ 168 Microsoft ACPI-Compliant System OK
        IRQ 169 Microsoft ACPI-Compliant System OK
        IRQ 170 Microsoft ACPI-Compliant System OK
        IRQ 171 Microsoft ACPI-Compliant System OK
        IRQ 172 Microsoft ACPI-Compliant System OK
        IRQ 173 Microsoft ACPI-Compliant System OK
        IRQ 174 Microsoft ACPI-Compliant System OK
        IRQ 175 Microsoft ACPI-Compliant System OK
        IRQ 176 Microsoft ACPI-Compliant System OK
        IRQ 177 Microsoft ACPI-Compliant System OK
        IRQ 178 Microsoft ACPI-Compliant System OK
        IRQ 179 Microsoft ACPI-Compliant System OK
        IRQ 180 Microsoft ACPI-Compliant System OK
        IRQ 181 Microsoft ACPI-Compliant System OK
        IRQ 182 Microsoft ACPI-Compliant System OK
        IRQ 183 Microsoft ACPI-Compliant System OK
        IRQ 184 Microsoft ACPI-Compliant System OK
        IRQ 185 Microsoft ACPI-Compliant System OK
        IRQ 186 Microsoft ACPI-Compliant System OK
        IRQ 187 Microsoft ACPI-Compliant System OK
        IRQ 188 Microsoft ACPI-Compliant System OK
        IRQ 189 Microsoft ACPI-Compliant System OK
        IRQ 190 Microsoft ACPI-Compliant System OK
        IRQ 4294967294 AMD Radeon HD 6530D Graphics OK

        [Memory]

        Resource Device Status
        0xD0000000-0xD00FFFFF PCI standard PCI-to-PCI bridge OK
        0xD0000000-0xD00FFFFF Realtek PCIe GBE Family Controller OK
        0xFEB49000-0xFEB49FFF Standard OpenHCD USB Host Controller OK
        0xFED00000-0xFED003FF High precision event timer OK
        0xFED00000-0xFED003FF Motherboard resources OK
        0xFEB4E000-0xFEB4E0FF Standard Enhanced PCI to USB Host Controller OK
        0xD0004000-0xD0004FFF Realtek PCIe GBE Family Controller OK
        0xA0000-0xBFFFF PCI bus OK
        0xA0000-0xBFFFF AMD Radeon HD 6530D Graphics OK
        0xC0000-0xDFFFF PCI bus OK
        0xC0000000-0xFFFFFFFF PCI bus OK
        0xC0000000-0xFFFFFFFF AMD Radeon HD 6530D Graphics OK
        0xFEB4C000-0xFEB4C0FF Standard Enhanced PCI to USB Host Controller OK
        0xFEAF0000-0xFEAFFFFF 802.11n Wireless LAN Card OK
        0xE0000000-0xEFFFFFFF System board OK
        0xFEB48000-0xFEB480FF Standard Enhanced PCI to USB Host Controller OK
        0xFEC00000-0xFEC00FFF Motherboard resources OK
        0xFEE00000-0xFEE00FFF Motherboard resources OK
        0xFED80000-0xFED8FFFF Motherboard resources OK
        0xFED61000-0xFED70FFF Motherboard resources OK
        0xFEC10000-0xFEC10FFF Motherboard resources OK
        0xFF000000-0xFFFFFFFF Motherboard resources OK
        0xFEB50000-0xFEB507FF AMD SATA Controller OK
        0xFEB4B000-0xFEB4BFFF Standard OpenHCD USB Host Controller OK
        0xFEB4A000-0xFEB4A0FF SDA Standard Compliant SD Host Controller OK
        0xFEB4F000-0xFEB4FFFF Standard OpenHCD USB Host Controller OK
        0xFEB40000-0xFEB43FFF High Definition Audio Controller OK
        0xFEB00000-0xFEB3FFFF AMD Radeon HD 6530D Graphics OK
        0xFEA00000-0xFEAFFFFF PCI standard PCI-to-PCI bridge OK
        0xFEB4D000-0xFEB4DFFF Standard OpenHCD USB Host Controller OK

        ^I'm guessing this is what you wanted.  

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