Sims 3 is CRASHING! I don't care if I have to get a new driver or whatever, just please help!

The game does recognize my video card, and that is the only change since the past two weeks - nothing new has been installed or downloaded game wise.

edit:: I have made also made a thread.

Answered you there now.

Could you post the rest of your DxDiag in your thread  ? Thanks.

Also, just so you know, the AnswerHQ is about users helping users so rants to EA get mostly not read by them on here.

Mine has been crashing for such a long time....prob back when i started playing World Adventures...and that was a lot of new stuff packs and expansion packs ago.

Here is my DxDiag can anyone tell me if there is something wrong?

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System Information
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Time of this report: 5/19/2013, 17:37:32
Machine name: PC
Operating System: Windows 8 Pro with Media Center 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EX58-UD4P
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 6144MB RAM
Available OS Memory: 6142MB RAM
Page File: 3100MB used, 9185MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

Please make your own thread and post the whole thing (split it up in multiple posts since it won't fit in one).

I am coming back because, I am experiencing problems still, even after doing a Factory Restore on the game following your guidelines.  What is it that I'm doing wrong yet?

Are you willing to try a third party tool ? There's a tool called crash log analyzer (just google).

It's not a magic tool that can stop the crashes but it can give an indication to where the error lies. Just copy the errors you get to the clipboard and post them here.

Processor Name: AMD A6-3650 APU with Radeon(tm) HD Graphics
Processor Architecture: AMD64
Graphics Processor: AMD Radeon HD 6530D Graphics (512 MiB, not found)
Antiviruses: Microsoft Security Essentials, Norton Internet Security

Games Installed: The Sims™ 3 (1.50.56.021001), The Sims™ 3 World Adventures (2.0.86.002001 -> 2.17.2.011031), The Sims™ 3 Ambitions (4.0.87.006001 -> 4.10.1.011031), The Sims™ 3 Late Night (6.0.81.009001 -> 6.5.1.011031), The Sims™ 3 Pets (10.0.96.013001), The Sims™ 3 Showtime (12.0.273.015001), The Sims™ 3 Supernatural (15.0.135.018001), The Sims™ 3 Seasons (16.0.136.019001), The Sims™ 3 University Life (18.0.126.021001)
Custom Content: Yes (5 found)

[UNKNOWN] 6/3/2013 1:17:18 AM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.188
Installed RAM: 7.49 GiB
TS3 Free VM: 70 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000000
Crash Address: 0x72184a7f "C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x00013a7f

[UNKNOWN] 6/3/2013 1:17:52 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.188
Installed RAM: 7.49 GiB
TS3 Free VM: 72 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000000
Crash Address: 0x72184a7f "C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x00013a7f

[UNKNOWN] 6/3/2013 1:24:24 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.188
Installed RAM: 7.49 GiB
TS3 Free VM: 1.77 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00000080
Crash Address: 0x006d48f0 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x002d38f0

[UNKNOWN] 6/3/2013 1:32:39 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.188
Installed RAM: 7.49 GiB
TS3 Free VM: 132 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000000
Crash Address: 0x721873d0 "C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x000163d0

[UNKNOWN] 6/3/2013 4:54:51 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.188
Installed RAM: 7.49 GiB
TS3 Free VM: 121 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000000
Crash Address: 0x7218500a "C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll":0x0001:0x0001400a

[UNKNOWN] 6/3/2013 6:16:09 PM
OS Version: 6.1.7601
TS3 Path: C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.188
Installed RAM: 7.49 GiB
TS3 Free VM: 124 MiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION writing address 0x00000000
Crash Address: 0x00c48397 "C:\Program Files (x86)\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00847397

What I find odd about all of this, was, I updated my drivers and it seemed to work fine for a while but then it started glitching up again.  And now it says "Max memory has been used."  So, does that mean I have to buy more memory?  Because I have an expansion bay on my computer, I just need to know what to do.

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@RayneTheMagi wrote:

Graphics Processor: AMD Radeon HD 6530D Graphics (512 MiB, not found)

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The not found there irritates me. Maybe those drivers didn't install right ? Let me get back to you on that.

Also, yes your memory is almost entirely used up but since the game is a 32 bit application, you can't add any memory. It won't do you any good.

EDIT: Seems that's a non issue. Just means that the game might put your settings to high.

 I would just get a better card for your computer. 

Be aware that you only have a 300 W power supply so not all cards will work with your computer. Do some research before buying something.

Ok, then my next question is, do you think I could manually put it into my computer with no prior knowledge of how to put a graphics card into a computer, or, do you think I should pay someone to do it?

I can't answer you that question. I really depends how safe you feel trying something you haven't done before, if you have ever done anything on your computer or if this is a first.

I would look around the net for articles on how to do it and then decide if you feel confident to do it. I guess it also depends on your financial means. 

If you have a friend that knows a lot about hardware, you could also ask them to assist.

Good Luck and I hope you get it running better soon.