Community Admin
@eaursula wrote:
Codes will take about 24-48 hours to send out by email. We will have more information on how to redeem them then shortly.
I still have not gotten the code for my free Barnacle Bay. Can Some one Help! Also I never got the Survival Pack.
I just finished a live chat with the support staff and they said that it will take 24 to 48 hours for the barnacle bay stuff. Someone else on the forum said log out and log back in to see if it's there. As for the survival pack stuff. They should have sent you a code for that in you email so check your email and there should be a code that you need to enter in on the sims 3 site with redeem codes. If you have trouble with the items showing up for download, try looking at my other response to someone else with the similar question. I hope that helps.
