Overwatch fixes the issue - it's related to your Sim being self-employed while trying to check in. Either install Overwatch (because who knows when EA will get around to fixing it), or take another job.
http://sims3.crinrict.com/en/2013/06/game-freezes-when-checking-into-resort.html
I'm sorry but sims shouldn't have to take other jobs. There are benefits to "self-employed" option. I want my sims to keep this option. Making a sim unemployed IS NOT A VIABLE SOLUTION.
I agree, I love having them self employed so I can actually see what they're doing. Plus, they make more money faster (my favorite benefit). It's relatively hard to get EA's attention on this....the darn Answer HQ is just another forum. Something needs to be done soon. The game just came out, there shouldn't be any problems with it.
I have been actively seeking help with this issue through help chats and forums and it is clear that only EA (developers???) can fix it. I was just advised yesterday after all my efforts with seeking assistance that this answers HQ forum is reviewed by EA developers so that they can see issues posted by gamers and then start repairing. I am asking YOU EA is this true? Are you guys NOW repairing this issue?? I am a paying customer and becoming increasingly dissatisfied with your product and I deserve a timely response about how you are resolving this issue?? I paid $40 for Island Paradise EP and it is not working. The ethical business practice is to either timely repair or refund customers' monies when products fail to do what they were advertised to do. So should I be asking for a refund?? I want my money back if this issue is not resolved ASAP and I have no idea what is being done about it because YOU ARE NOT TELLING me and as you have MY money, I deserve to know. I have been a faithful and legitimate customer for your company for years now. Please respond ASAP.
