Forum Discussion
some FAQ's i hope can help you
http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714
http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/td-p/656
- 12 years ago
yeah they had me try those things too and it still keeps crashing can I send you my Dxdiag? How do I post it in here? it won;t copy and paste
- rumbutter12 years agoHero (Retired)
Save All Information and save the content to a text file on your desktop then copy and paste to here split the whole thing up might take more than one posting to post all the dxdiag
- 12 years ago
System Information
------------------
Time of this report: 10/7/2013, 22:05:04
Machine name: MAMATEE
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite P875
BIOS: 6.30
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 8192MB RAM
Available OS Memory: 8076MB RAM
Page File: 1216MB used, 11467MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not foundUser DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_FB101179&REV_09
Display Memory: 1664 MB
Dedicated Memory: 32 MB
Shared Memory: 1632 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO159E
Native Mode: 1600 x 900(p) (60.062Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.2828 (English)
Driver Version: 9.17.10.2828
DDI Version: 11
About The Sims 3 Technical Issues
Recent Discussions
- 2 days ago