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amberzero0's avatar
amberzero0
5 years ago
Solved

Sims 3 keeps crashing when traveling home from university

my game runs smoothly when playing and it rarely crashes but when my sims travels home from university after the term is over it always crashes. i downloaded nraas mods to fix it, i tried cleaning th...
mac
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @amberzero0  I'm not sure why your game was having such issues with the travel transition, but I got through it on the first attempt.  I have a save of your sim safely at home, with the University mascot strutting up the walkway for some reason, which I'll send you.

    The issue you're seeing might have something to do with custom content; I didn't install any, only the packs and worlds you listed.  I did get the missing items warning when loading University, but that could come from store content or a missing stuff pack as well.

    Anyway, check your PMs for a download link.

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@christinah1121  Sure, I can try to help.  Are you having the same issue as above, and if so, have you tried the suggestions earlier in the thread?  If so, and nothing helped, feel free to send me your save, as in, the game saved just a few sim-minutes (up to an hour or so) before the sims are supposed to travel home.

Open Documents > Electronic Arts > The Sims 3 > Saves, right-click on the folder for your save, and select Compress.  Upload this .zip file to a free filehosting site (Google Drive, Dropbox, etc.) and either post the link here or send it to me in a private message.  I'll take a look.

If you're having a different crashing issue, please describe it in more detail.

christinah1121's avatar
christinah1121
4 years ago

I honestly started just pressing random buttons, and ended up getting my sim back to her house. Although, she lost her degree history. Any idea how to get that back or its just lost?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @christinah1121  It sounds like the version of your sim that contained all the data from University—the degree, possibly the skills she earned and the relationships she made—wasn't properly imported back into the homeworld.  As in, you may have basically loaded the version of the sim as she existed before she left for University.

    There isn't a way to recover the data from this point, but if you go backwards and try the travel transition again, it might work this time around.  Or I could try.  Even if you saved once after you landed in your sim's homeworld, the backup version of the save should be from while she was still in the University world.  In the same Saves folder, you'll see a folder with your save name and a .backup extension.  Rename the save and delete the .backup (e.g. UniversityTest.sims3), and you'll be able to load that save from the Main Menu.

    Out of curiosity, what are the specs of your Mac?  I'm trying to find a pattern among the players who report this issue, especially since I can't ever reproduce it on saves known to be affected.  I'd like all the information under About This Mac including the operating system and except for the serial number.

    • abcfhgRiLKQ66L's avatar
      abcfhgRiLKQ66L
      4 years ago

      HI im currently having the same issue.
      Can you Help me?
      The problem are the games always having force close everytime my character travel anywhere.
      Thank you in advance

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+
        4 years ago

        @abcfhgRiLKQ66L  Is your game closing on its own, or is it freezing and you need to close it?  Either way, that's different than the issue the other players in this thread have.

        Please attach your deviceconfig.log to a post; it's in Documents > Electronic Arts > The Sims 3.  (You'll need to manually open the folders; the file won't show up in a search.)  You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.

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