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alikhh's avatar
alikhh
11 years ago

Sims 3 'launch in an external application' instead of installing to HD[Mac]

I recently bought, downloaded & installed TS3 & Pets through Origin. All was fine and dandy, functioning well, etcetera. Then yesterday I had to uninstall the game as was getting launcher errors and ...
pc
technical issues
alikhh's avatar
alikhh
11 years ago

Hiya,

thanks for your response.

Unfortunately this doesn't work; I'd tried it already (deleting all com.transgaming etc files & deleting Origin), but tried again just for the sake of it, deleting any stray files that I'd missed the first time, with no result. The only option that I'm getting on hovering or selecting TS3 basegame is still 'play', rather than install (needless to say, it's not installed anywhere on the mac). If it were installed but not working then this I could work with, but it's just not giving me any options whatsoever.

The first time I installed the games from Origin everything ran perfectly; it's just since uninstalling that I've had these issues.

Anonymous's avatar
Anonymous
11 years ago
Approved
But did you delete the game installers within Origin (look in preferences)? That is supposed to help you to be able to get back to the download option instead of just play.
  • alikhh's avatar
    alikhh
    11 years ago

    Yup, 'fraid so. Twice, as if it'd help more the second time.

    Edit: I should say, Pets has reverted to 'Download' rather than install; it's just the basegame that remains unchangingly at 'play'.

    • Anonymous's avatar
      Anonymous
      11 years ago
      Approved
      OK, so Pets is cooperating but the base game isn't. Odd. I am out of ideas to be honest. If you have removed all the old files and it still will not restart downloading then I am not sure what else to suggest. You could try contacting EA customer services to see if they can access your account and take a look.

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