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sassyskinnygil's avatar
sassyskinnygil
1 year ago

Sims 3 Launcher Issues - MAC/iOS

I've been having a really frustrating error since downloading Sims 3 on my new Mac which also now requires me to play with the EA app and not origin.

I am getting stuck in a loop between the EA app and Sims 3 Launcher. Every time I try to start the game I am taken back to EA, where I can open the Sims 3 Launcher again from there but not play the game. 

I have re-downloaded, run repairs from within EA and cleared the cache with no change. I have seen from other forums the Alder Lake patch which seems to have fixed this issue for Windows users but obviously this is not something I can do on iOS. 

Does anyone know, at all, anything that might be causing this or how I can fix this??? Anything really appreciated as I am desperate to play!!!

mac
technical issues

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @sassyskinnygil  Is iCloud Drive running on your computer, and if so, is it syncing the contents of Documents?  This guide is for Sims 4, but the same concepts apply:

    https://answers.ea.com/t5/Mac/READ-FIRST-Saves-CC-Mods-or-Library-items-disappeared-iCloud/td-p/10242133

    I'm not suggesting you need to change any settings yet, but I do need to know whether this is a factor.

    If it's not, please let me know whether you've installed a third-party antivirus or any cleaner app.

    Separately, as an experiment, please create a new admin user account on your Mac.  Don't link it to an Apple ID (you can skip that step); just open the EA App, repair Sims 3 (again), and see whether you can play.

    By the way, Macs run macOS; iOS runs on iPhones.

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