Sims 3 Launcher Not Working
Hello, I am really hoping I can fix this problem by writing here as I have searched for about 2 weeks now on how to fix this ☹️ I also have seen a lot of people with this problem also, but my probl...
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@alexmaxzac Click Windows key-R and enter "services.msc" without quotes. (Or you can search for "services.") In the list of services, scroll down to Remote Procedure Call, and double-click to see the details. It should show "Running" for status and "Automatic" for startup type; if you don't see both, please change the settings, click Apply, and then try the DISM command again.
If this doesn't help, or the RPC already has the correct settings, try disabling your antivirus temporarily, at least long enough to run DISM and sfc.
If that doesn't help either, try running the scans in a clean boot. Instructions for how to clean boot in Windows 8.1 are under a spoiler here:
If you have the same error, please try using these commands:
DISM.exe /Online /Cleanup-image /CheckHealth
DISM.exe /Online /Cleanup-image /ScanHealth
and let me know what results you get from each.
Hi,
The RPC is Running and is listing as automatic. I also have a RPC locator which is stopped and manual ?
My antivirus was already disabled, so I couldn't really do anything there.
I ran the scans in a clean boot and they still gave the same error messages ☹️
Just to be safe, I also ran the scans in Safe Mode but they still appeared.
The two seperate commands gave different messages:
CheckHealth - Message: Component store is repairable
ScanHealth - the Remote Procedure call failed
Even though the first resolutions weren't working, I tried to see if the .NET framework was on my Windows Features as you stated before. I remember you saying that the problem was with .NET Framework 4 and Sims 3 uses .NET framework 3.5. Strangely enough, none of these applications are here. Do you think this is what might be causing the problem with Sims 3, or maybe even everything @puzzlezaddict
Also, another side-point that might help, I've seen people resolve this problem using Windows Update ??
I checked for updates, and I have one pending update - KB4567409
However, when I press this update, it seems to be stuck at 0, without doing anything. The update starts as I can see files in the SoftwareDistribution folder, but it doesn't move.
I tried stopping the wuauserv service, deleting the contents of SoftwareDistribution folder, and restarting Windows Update. But, no luck. The update got up to 5% immediately and then stopped for ages. I ended up cancelling the update. I am going to let it run through the night and see if it makes a difference. I'll let you know if it does.
Thank you for being so helpful.
@alexmaxzac It's quite strange that you wouldn't have either .NET Framework installed. I'd like to know what happens if you run the installer within the game's program files. Unless you changed the default install location in Origin, the full file path would be:
Program Files (x86)\Origin Games\The Sims 3\install\dot net
Run the dotnetfx.exe inside that folder as an admin: right-click on the .exe and select "Run as administrator." Let me know if you get an error.
Please also let me know how the update goes. If it can't run, that may be for the same underlying reason.
The RPC Locator should not be running by default in Windows 8.1. It's only present for the purposes of backwards compatibility.
Hi,
I installed Sims 3 via disc ages ago, but for some reason it is coming up as Origin related. I am going to put the disc inside my computer and try and find the dotnet file as the game that I currently have in my DVD Drive has the dotnet file.
Thanks.
@puzzlezaddict I can't find the dotnetfx.exe file in my Sims 3 folder. It doesn't seem to be there which is worrying. I have found the dotnetfx.exe file in the disc that I used to install Sims 3 (this was probably around 7-8 years ago, so would it be compatible?)
The path for the dotnetfx.exe file is D:\Support\Redist\dotnetfx.exe
When I try to run this as administrator, the UAC pop up comes up, but eventually it doesn't do anything. Could this be doing something in the background? The update somehow cancelled during the night, so I have started it again
I am incredibly sorry, my computer is being extremely annoying.
@alexmaxzac You don't need to apologize for your computer's state at all. I'm sorry for the delay in responding, but I wanted to get a second opinion from someone who knows a lot more about Windows than I do. He looked over the thread and your dxdiag and said there are a few different approaches you could try:
- You could try to address the issues one by one, first the update errors and then the problem installing .NET.
- You could do an in-place upgrade, for which you'd need a Windows 8.1 volume license install medium.
- You could reset your computer to factory settings.
- Or you could upgrade to Windows 10. Lenovo has Windows 10 drivers for this system, so you wouldn't need to worry about hardware incompatibilities.
Whichever approach you want to try next, I can post instructions. The person I asked thinks that overall, upgrading to Windows 10 is probably the best approach if you're willing to do it, and otherwise the in-place upgrade or repair install would be more likely to help than the piecemeal approach. But if you'd like to start with the first option and see how it goes, that's easy enough to do.
