Sims 3 not launching on new windows 10 laptop
I just bought a new acer laptop that runs windows 10, for the soul purpose of playing the sims 3. I downloaded Origin then downloaded the sims 3 and all my expansion packs, everything went smoothly w...
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@marinamennear It's worth contacting EA customer support to make sure that there's nothing wrong with your account. For example, some people find their base game product keys blocked or deactivated; while this presents a bit differently than what you've described, it's the kind of issue you'd never be able to diagnose from your end. So please ask about the status of the game and your packs, as well as whether there's any other block on your account.
https://help.ea.com/en/contact-us/
If there's nothing wrong on the EA end, we can keep troubleshooting, but that would of course be a waste of time if there was something about your account preventing you from playing.
Thank you, a friend from work mentioned this as well when I told her about this. Hopefully this will be the solution. I'll let you know. Thanks again for all your help.
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