@Kagalei Don't worry about the late reply; I'm always here when people are ready to troubleshoot.
Is your game running now, or do you need more help?
@Kagalei When you ran the Alder Lake patch, did you apply it to TS3.exe, without the W? I ask because your dxdiag is full of the Sims 3 error that's tied to the Alder Lake issue, so either the patch didn't work or there's some new reason that Sims 3 is crashing that's not producing any errors. That in turn would suggest the game is being blocked rather than crashing outright, but the first question is whether the Alder Lake issue is in fact resolved.
Please try running the patch again, immediately after restarting your computer, and choose TS3 (not TS3W) when asked. Try to open Sims 3, and if it won't load, look for a new error in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent attempt to launch Sims 3. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away. The Alder Lake issue produces an APPCRASH with Exception code 0xc0000094; it'll look like what this other user posted:
If you see that error, it means the Alder Lake issue is still present. You can try the Task Manager method or the PowerShell script in the accepted solution of that thread, shown on page one. If you see a different error, please post it; if you see no error at all, let me know.
Now I'm just getting a popup that says "This application could not be started. Do you want to view information about this issue?" And when I click yes, it takes me to this page.
https://learn.microsoft.com/en-us/dotnet/framework/install/application-not-started?version=(null)&processName=Sims3Launcher.exe&platform=0009&osver=6&isServer=0&shimver=4.0.30319.0
I already checked to see if I needed another update and my computer says I'm completely up do date. And the Reliability Monitor doesn't even recognize I'm trying to open the program.
@Kagalei Does that happen when you try to launch the game through the EA App, or when you press Play in the launcher?
At any rate, try manually uninstalling and reinstalling .NET Framework 3.5. Click Windows key-R and enter "appwiz.cpl" without quotes, then click "Turn Windows features on or off." .NET 3.5 will be near the top of the list. Click the filled-in box to uninstall, then restart your computer. Repeat the process, this time clicking the now-empty box to reinstall. If the box is already empty, just click it to install and restart.
If that doesn't help, please post a screenshot of the error you're seeing.
Thank you for your help. Sorry for not replying back for almost a week; the internet at my home is acting up.
@Kagalei Don't worry about the late reply; I'm always here when people are ready to troubleshoot.
Is your game running now, or do you need more help?
