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Anonymous's avatar
Anonymous
12 years ago
Approved

Sims 3 Not Recognising Graphics Card

I recently got a new laptop (Toshiba Satellite C50D-A-133) with Windows 8.1 installed and an AMD Radeon HD 8210 graphics card. When I installed Sims 3 it came up with an error message that read somet...
pc
technical issues
crinrict's avatar
crinrict
Hero+
12 years ago

Could you post the part so I can tell you what you need to add to the file.

Anonymous's avatar
Anonymous
12 years ago
Approved

I wasn't sure which part you'd like me to post so here is the info from the DeviceConfig.

=== Rating info ===

GPU: 5 GPU Memory:4 CPU: 1 RAM: 4 CPU Speed: 998 Threading: 3

Adjusted CPU: 931 RAM: 3523 Adjusted RAM: 3011 Cores: 2

=== Graphics device info ===

Number:               0

Name (driver):        AMD Radeon HD 8210

Name (database):      AMD Radeon HD 8210 [Found: 0, Matched: 0]

Vendor:               ATI

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Do need the line with the chipset as well.

    • Anonymous's avatar
      Anonymous
      12 years ago
      Approved

      Sorry about that. The chipset info is:

      Chipset:         Vendor: 1002, Device: 9834, Board: fa331179, Chipset: 0000

      • crinrict's avatar
        crinrict
        Hero+
        12 years ago

        I'll get back to you later tonight. I'm a bit exhaused and need to figure this out myself. So give me a few.

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