3 years ago
Sims 3 Not working windows 11
Hi, i had this issue for a long time, since i updated my pc to windows 11, i can't play trough the EA app. If i press play in the EA app it goes to the launcher of sims 3, but when i press the play...
@SHADYN-72 Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know what antivirus you use, if any.
Hi! there you have the dxdiag. Also i have to say that i tried installing directX9 but it didnt worked.
And for the anivirus i don't use any, just the windows one
@SHADYN-72 The issue here is that Sims 3 doesn't start correctly on most 12th-gen Intel processors, like yours. The workaround is to limit the game to one CPU core, as described here:
Be sure to apply the workaround of your choice to TS3.exe, without the W, since you play through the EA App. If you try running the patch and get an error, make sure the EA App itself is closed and the EABackgroundService.exe is NOT running in the Task Manager.
I did what the post said, but when i iniciate that p1 file with powershell it opens, but closes at the moment.
Anyway, i did what the post said and still nothing.
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i put another dxdiag:
I also did what the post said only I used the Alderlake workaround. My computer setup is very similar to Shadyn's.
I was able to get the game to work several days ago then added BitDefender. I have tried running with exceptions on the executables and all of the EA folders (see attached image). I have zero custom content, I do have every expansion, etc. I have also tried shutting BitDefender off completely. I make sure I am logged out of the EA App and that it is not running, I have killed the EA background app before running TS3.
My launcher will come up, but is blank on the right side (see attached image). When I hit play, it shuts down to the EA App with the following message "The Sims 3 is already running Go ahead and start playing. It's a good one." (see attached image) Yes, if I could actually play it.
Attached is my dxdiag and gyazos of my launcher window, the error message, and my Bitdefender exceptions.