Forum Discussion
Hi @wilmine,
It sounds like you're currently logging into a different EA account than the account you had originally registered these expansions to- codes can only be redeemed once, you won't be able to redeem them a second time on a different account. You'd need to try and locate the other EA account these codes were originally registered to and login to the EA app using those account details to access and play your expansions again.
If you need help locating those original login details, that's something the live support team can look into with you as we don't have access to your account details here on AHQ. You can submit a help request on the site here and provide your game codes to live support so they can locate your older account and help you get logged in again.