Forum Discussion
2 Replies
- EA_mplsnow5 hours ago
Community Manager
Hey kaylabugg426,
Worlds like Dragon Valley need to be downloaded or redeemed on the Sims 3 website and not the EA App. Please check the Dragon Valley page and your purchase history by going to Store > My Store Account > Purchase History.
Please feel free to check out this guide for more information: [Guide] Sims 3 Store Worlds | EA Forums - 8226930
Let us know how it goes, thanks!
- 9553094aa10895853 hours agoRising Newcomer
I had the same issue, spent house on the phone with apple support, then hours chatting with EA support. I tried every trick I was directed and found online... its a glitch in sims 3 and cant be fixed... get a refund asap