Forum Discussion
What's the exact error message you're getting ?
-WARNING: Unable to Identify Hardware.
The game is unable to identify your hardware. Please contact customer
support. You may need to adjust your graphics settings manually for
optional quality and performance.
Only saw this message like after the first and second time I loaded the game. It doesn't come up anymore.
- crinrict12 years agoHero+
Is your message in english or are you translating (just asking cause I've never seen this message before)
- ApprovedAnonymous12 years ago
its in english.
- crinrict12 years agoHero+
Can you check on this:
Open documents\electronicarts\DeviceConfig.log with any text editor.
You need to search for these sections=== Rating info ===
GPU: x GPU Memory: y CPU: z RAM: a CPU Speed: b Threading: 3
Adjusted CPU: 2083 RAM: 3002 Adjusted RAM: 2490 Cores: 2
=== Graphics device info ===
Number: 0
Name (driver): <Name of your Graphics Card>
Name (database): <Name of your Graphics Card> [Found: x, Matched: y]Post the info is shows for you.
also did you try playing around with the graphic settings ?