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Anonymous's avatar
Anonymous
13 years ago

Sims 3 Pets Disc not found

Hi!

I got my Sims 3  Pets disc on May 10, 2013. The first five times I opened it, it allowed me in the game with no problem. By the end of May, my disc started malfunctioning by saying that it was "not found". Even though I knew it was in the computer and there was no scratches on it, I took it out about 15 times cleaning it and checking the disc. After resetting my brand new HP Windows 8 laptop, which I got toward the end of April, 5 times, that didn't work either.

Then a month later, I was on my computer and it all of a sudden said it could read the disc again. So I played it for hours on end thinking the problem was dealt with. Later the next day I went back on my computer and tried to get back on the Sims. It didn't work. The same old problem happened again. I retried everything again and it failed. The weird part of the Sims disc problem is that it works one day then you have to wait like 5 to 10  day if you want to play it again. I tried putting an another disc in and it read it just fine. It only happens with the sims3 pets.

I love playing the Sims and it makes me sad having to wait forever to be able to play it!😕mileysad:

PLEASE HELP ME!!!!

P.S. I'm not a computer whiz so please don't make it sound to complicated!

4 Replies

  • Try uninstalling it and re-installing it, I've had the same problem with generations, if it still doesn't play then take it back to where ever you've brought it , they may be able to help you ferther. Other things would be checking for minor scratches on the fisc, which can effect your gameplay. Also any recent updates on your computer can effect your game, being that you have to re-install your game so the game may work with your new computer settings. I recommend going to your local retailer for more professinal help...

    Hope I HELPED 🙂

  • Anonymous's avatar
    Anonymous
    13 years ago

    ill try that! I just don't want to loose everything I created. I'lI see if anyone else has a different solution. But thx!

    Btw I bought it at Best Buy...

  • Khriski's avatar
    Khriski
    13 years ago

    Ive updated that post please read it over if you havent already c:

  • Anonymous's avatar
    Anonymous
    13 years ago

    kk Thx!!! Do you think it would fix the problem if I got another extension pack and used that disk instead or will it just screw everything up?  The sad part is yesterday night it worked and I played on it for 8 hrs and I don't want to loose al the time. Oh the thing I do for sims 😕mileyembarrassed:

    Oh ya! I would return it but I cant find the recipient. Anyway the return policy is over due anyway :'(I hate how windows always has a update every week. That might be uninstalling the sims a lot :'(

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