Sims 3 Pets Graphic Problem

Question

I just bought the Sims 3 Plus Pets game for PC.&nbsp; It was the limited edition.&nbsp; The Sims 3 installed and ran fine.&nbsp; Before I installed the Pets expansion I changed some of the settings.&nbsp; I changed it so that there are minor reflections and high sim detail (not the highest one, though).&nbsp; When I installed the Pets expansion pack,&nbsp;I used the code and everything went well.&nbsp; When I went into Create a Family and went to make an animal, the pets were all abnormal.&nbsp; Horses tongues stretched down and touched the floor and their legs were all spiraly at the bottom.&nbsp; Cat and dogs have entire sections missing out of them.&nbsp; They seriously look like they just crawled out of a grave.. I tried changing all of the settings back to normal.&nbsp; I also uninstalled then reinstalled the Pets expansion.. How do I fix this?? D:

crinrict · Answer

Could you post your Computer's DxDiag?To gather a DxDiag on your computer, please follow the steps below:If you have Microsoft Windows XP:1. Click the Start button on the Windows Taskbar.2. Select Run.3. Type dxdiag in the available text field.4. Click OK.5. Click Save All Information.If you have Windows Vista/Win 7 and do not have a Run selection:1. Click On Start2 Type dxdiag into Search Box3. Click Save All Information.Either use two posts to post all or only post the part up to [sound device].Please let me know if you have a switchable graphic card. That usually does not show in the DxDiag.Certain graphic chips can't handle pets and you get deformed pets.http://sims3.crinrict.com/en/2011/10/error-distorted-animals.html

Answer

------------------ System Information ------------------ Time of this report: 10/28/2012, 10:35:41 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Machine name: KIDSCOMPUTER &nbsp;&nbsp; Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120824-0336) &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Language: English (Regional Setting: English) System Manufacturer: Dell Inc. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System Model: Inspiron 530 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BIOS: Phoenix - AwardBIOS v6.00PG &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Processor: Intel(R) Core(TM)2 Duo CPU&nbsp;&nbsp;&nbsp;&nbsp; E7300&nbsp; @ 2.66GHz (2 CPUs), ~2.7GHz &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Memory: 6132MB RAM &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Page File: 2409MB used, 10058MB available &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Windows Dir: C:\Windows &nbsp;&nbsp;&nbsp; DirectX Version: DirectX 11 DX Setup Parameters: Not found &nbsp;&nbsp;&nbsp;&nbsp; DxDiag Version: 7.00.6002.18107 32bit Unicode------------ DxDiag Notes ------------ &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Display Tab 1: No problems found. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound Tab 1: No problems found. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Input Tab: No problems found.-------------------- DirectX Debug Levels -------------------- Direct3D:&nbsp;&nbsp;&nbsp; 0/4 (retail) DirectDraw:&nbsp; 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay:&nbsp; 0/9 (retail) DirectSound: 0/5 (retail) DirectShow:&nbsp; 0/6 (retail)--------------- Display Devices --------------- &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Card name: Intel(R) G33/G31 Express Chipset Family &nbsp;&nbsp;&nbsp;&nbsp; Manufacturer: Intel Corporation &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chip type: Intel(R) GMA 3100 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DAC type: Internal &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Key: Enum\PCI\VEN_8086&amp;DEV_29C2&amp;SUBSYS_020D1028&amp;REV_02 &nbsp;&nbsp; Display Memory: 286 MB &nbsp;Dedicated Memory: 0 MB &nbsp;&nbsp;&nbsp; Shared Memory: 286 MB &nbsp;&nbsp;&nbsp;&nbsp; Current Mode: 1680 x 1050 (32 bit) (60Hz) &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor: Generic PnP Monitor &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: igdumd64.dll &nbsp;&nbsp; Driver Version: 7.14.0010.1409 (English) &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DDI Version: 9Ex &nbsp;&nbsp; BGRA Supported: Yes Driver Attributes: Final Retail &nbsp;Driver Date/Size: 5/5/2008 04:40:22, 3748864 bytes &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: n/a &nbsp; WHQL Date Stamp: n/a Device Identifier: {D7B78E66-6A82-11CF-1976-0722A3C2CA35} &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vendor ID: 0x8086 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device ID: 0x29C2 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SubSys ID: 0x020D1028 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revision ID: 0x0002 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revision ID: 0x0002 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Video Accel: ModeMPEG2_A ModeMPEG2_C &nbsp;Deinterlace Caps: {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch &nbsp;&nbsp;&nbsp;&nbsp; DDraw Status: Enabled &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; D3D Status: Enabled &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AGP Status: Enabled------------- Sound Devices ------------- &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Description: Speakers (Realtek High Definition Audio) &nbsp;Default Sound Playback: Yes &nbsp;Default Voice Playback: Yes &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hardware ID: HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0888&amp;SUBSYS_1028020D&amp;REV_1000 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manufacturer ID: 1 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product ID: 100 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Type: WDM &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: RTKVHD64.sys &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Version: 6.00.0001.5653 (English) &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Attributes: Final Retail &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: n/a &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Date and Size: 7/18/2008 00:54:08, 1474840 bytes &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other Files: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Provider: Realtek Semiconductor Corp. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Accel Level: Basic &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cap Flags: 0xF1F &nbsp;&nbsp;&nbsp; Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 &nbsp;Static/Strm HW 3D Bufs: 0, 0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Memory: 0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Voice Management: No &nbsp;EAX(tm) 2.0 Listen/Src: No, No &nbsp;&nbsp; I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No--------------------- Sound Capture Devices --------------------- ------------------- DirectInput Devices ------------------- &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Name: Mouse &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attached: 1 &nbsp;&nbsp;&nbsp; Controller ID: n/a Vendor/Product ID: n/a &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FF Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Name: Keyboard &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attached: 1 &nbsp;&nbsp;&nbsp; Controller ID: n/a Vendor/Product ID: n/a &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FF Driver: n/aPoll w/ Interrupt: No----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x2935 | Matching Device ID: usb\root_hub | Service: usbhub---------------- Gameport Devices ---------------------------- PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x413C, 0x2105 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | + HID-compliant mouse | Vendor/Product ID: 0x0461, 0x4D22 | Matching Device ID: hid_device_system_mouse | Service: mouhid | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD------------------------ Disk &amp; DVD/CD-ROM Drives ------------------------ &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: C: &nbsp;Free Space: 252.3 GB Total Space: 466.6 GB File System: NTFS &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: WDC WD5000AAKS-75A7B0 ATA Device&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: D: &nbsp;Free Space: 3.4 GB Total Space: 10.2 GB File System: NTFS &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: WDC WD5000AAKS-75A7B0 ATA Device&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: E: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: Optiarc DVD+-RW AD-7200S ATA Device &nbsp;&nbsp;&nbsp;&nbsp; Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), , 0 bytes-------------- System Devices -------------- &nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) G33/G31 Express Chipset Family Device ID: PCI\VEN_8086&amp;DEV_29C2&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;10 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1 Device ID: PCI\VEN_8086&amp;DEV_29C1&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;08 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0 Device ID: PCI\VEN_8086&amp;DEV_29C0&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;00 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: High Definition Audio Controller Device ID: PCI\VEN_8086&amp;DEV_293E&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;D8 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C Device ID: PCI\VEN_8086&amp;DEV_293C&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;D7 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A Device ID: PCI\VEN_8086&amp;DEV_293A&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;EF &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939 Device ID: PCI\VEN_8086&amp;DEV_2939&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;D2 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938 Device ID: PCI\VEN_8086&amp;DEV_2938&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;D1 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937 Device ID: PCI\VEN_8086&amp;DEV_2937&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;D0 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936 Device ID: PCI\VEN_8086&amp;DEV_2936&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;EA &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935 Device ID: PCI\VEN_8086&amp;DEV_2935&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;E9 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934 Device ID: PCI\VEN_8086&amp;DEV_2934&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;E8 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9 Family SMBus Controller - 2930 Device ID: PCI\VEN_8086&amp;DEV_2930&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;FB &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926 Device ID: PCI\VEN_8086&amp;DEV_2926&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;FD &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920 Device ID: PCI\VEN_8086&amp;DEV_2920&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;FA &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) ICH9R LPC Interface Controller - 2916 Device ID: PCI\VEN_8086&amp;DEV_2916&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;F8 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 82801 PCI Bridge - 244E Device ID: PCI\VEN_8086&amp;DEV_244E&amp;SUBSYS_020D1028&amp;REV_92\3&amp;2411E6FE&amp;0&amp;F0 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 82562V-2 10/100 Network Connection Device ID: PCI\VEN_8086&amp;DEV_10C0&amp;SUBSYS_020D1028&amp;REV_02\3&amp;2411E6FE&amp;0&amp;C8 &nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Atheros Wireless Network Adapter Device ID: PCI\VEN_168C&amp;DEV_001A&amp;SUBSYS_3A161186&amp;REV_01\4&amp;22B40817&amp;0&amp;00F0 &nbsp;&nbsp; Driver: n/a

Answer

------------------ DirectShow Filters ------------------

DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,, WMAPro over S/PDIF DMO,0x00600800,1,1,, WMSpeech Decoder DMO,0x00600800,1,1,, MP3 Decoder DMO,0x00600800,1,1,, Mpeg4s Decoder DMO,0x00800001,1,1,, WMV Screen decoder DMO,0x00600800,1,1,, WMVideo Decoder DMO,0x00800001,1,1,, Mpeg43 Decoder DMO,0x00800001,1,1,, Mpeg4 Decoder DMO,0x00800001,1,1,, Full Screen Renderer,0x00200000,1,0,,6.06.6002.18533 DV Muxer,0x00400000,0,0,,6.06.6001.18000 Mpeg Source,0x00200000,0,0,MpegSplitter.dll,1.00.0000.0004 Color Space Converter,0x00400001,1,1,,6.06.6002.18533 WM ASF Reader,0x00400000,0,0,,11.00.6001.7000 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000 AVI Splitter,0x00600000,1,1,,6.06.6002.18533 VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18533 Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055 Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18363 MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18533 Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055 MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18533 SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18533 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363 Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005 Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18533 MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18533 DV Splitter,0x00600000,1,2,,6.06.6001.18000 Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18533 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005 ACM Wrapper,0x00600000,1,1,,6.06.6002.18533 Video Renderer,0x00800001,1,0,,6.06.6002.18533 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363 Line 21 Decoder,0x00600000,1,1,,6.06.6002.18533 Video Port Manager,0x00600000,2,1,,6.06.6002.18533 Video Renderer,0x00400000,1,0,,6.06.6002.18533 WM ASF Writer,0x00400000,0,0,,11.00.6001.7000 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000 File writer,0x00200000,1,0,,6.06.6001.18000 Image Scaling,0x00200000,1,1,simage.ax,1.00.0000.0000 Intel® Play(tm) QX3(tm) Gated Pin Tee,0x00200000,1,1,GatedPinTee.ax, WAV Dest,0x00000000,0,0,, DVD Navigator,0x00200000,0,3,,6.06.6002.18533 Overlay Mixer2,0x00200000,1,1,,6.06.6002.18533 AVI Draw,0x00600064,9,1,,6.06.6002.18533 Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005 WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363 DV Video Decoder,0x00800000,1,1,,6.06.6001.18000 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005 Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005 DVD Stream Filter,0x00400000,0,1,DVDFilter.ax,1.00.0000.0000 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6002.18363 Intel® Play(tm) QX3(tm) Microscope,0x00200000,0,1,MicroCap.ax,1.07.0000.7009 Smart Tee,0x00200000,1,2,,6.06.6001.18000 Overlay Mixer,0x00200000,0,0,,6.06.6002.18533 AVI Decompressor,0x00600000,1,1,,6.06.6002.18533 DScaler Audio Decoder,0x00800000,1,1,MpegAudio.dll,0.00.0008.0000 AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18533 Wave Parser,0x00400000,1,1,,6.06.6002.18533 MIDI Parser,0x00400000,1,1,,6.06.6002.18533 Multi-file Parser,0x00400000,1,1,,6.06.6002.18533 File stream renderer,0x00400000,1,1,,6.06.6002.18533 Mpeg Splitter,0x00600001,1,1,MpegSplitter.dll,1.00.0000.0004 Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000 AVI Mux,0x00200000,1,0,,6.06.6001.18000 Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18533 File Source (Async.),0x00400000,0,1,,6.06.6002.18533 File Source (URL),0x00400000,0,1,,6.06.6002.18533 ImageBuilder Special Effects,0x00200000,1,1,IBFX.ax,1.00.0000.0000 Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000 DScaler Mpeg2 Video Decoder,0x00800000,1,1,MpegVideo.dll,0.00.0006.0000 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496 MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18533

WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,, WMVideo9 Encoder DMO,0x00600800,1,1,, MSScreen 9 encoder DMO,0x00600800,1,1,, DV Video Encoder,0x00200000,0,0,,6.06.6001.18000 Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055 MJPEG Compressor,0x00200000,0,0,,6.06.6002.18533 Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000 Logitech Video (I420),0x00200000,1,1,,6.06.6001.18000 Indeo® video 5.10,0x00200000,1,1,,6.06.6001.18000 Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000 Microsoft RLE,0x00200000,1,1,,6.06.6001.18000 Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000 VP60® Simple Profile ,0x00200000,1,1,,6.06.6001.18000 VP61® Advanced Profile,0x00200000,1,1,,6.06.6001.18000

Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,, WMAudio Encoder DMO,0x00600800,1,1,, IMA ADPCM,0x00200000,1,1,,6.06.6002.18533 PCM,0x00200000,1,1,,6.06.6002.18533 Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18533 GSM 6.10,0x00200000,1,1,,6.06.6002.18533 CCITT A-Law,0x00200000,1,1,,6.06.6002.18533 CCITT u-Law,0x00200000,1,1,,6.06.6002.18533 MPEG Layer-3,0x00200000,1,1,,6.06.6002.18533

Midi Renderers: Default MidiOut Device,0x00800000,1,0,,6.06.6002.18533 Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18533

WDM Streaming Capture Devices: ,0x00000000,0,0,, ,0x00000000,0,0,, ,0x00000000,0,0,, ,0x00000000,0,0,,

WDM Streaming Rendering Devices: Realtek HD Audio output,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496

BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18528 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18528 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18528

WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Audio Renderers: Speakers (Realtek High Definiti,0x00200000,1,0,,6.06.6002.18533 Default DirectSound Device,0x00800000,1,0,,6.06.6002.18533 Default WaveOut Device,0x00200000,1,0,,6.06.6002.18533 DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,,6.06.6002.18533

crinrict · Answer

That chip you have there is on the list of chips not compatible with pets so unless you have a switchable card, there's probably not much you can do.

Also your drivers seem really old (2008). Check if there's an update.

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