Merry Christmas!
I bought Sims 3 Plus Seasons order #16824290923. For some reason I didn't receive a registration code. My purchase history in my account just says their is a placeholder? No record of the 5 items I bought? Could you please send me the registration number?
Thank you! :o)
For everything account related, please contact Customer Support
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the option so show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
