If I use CAS it works fine but both move in household or choose household to play both stop working, the tick will turn grey but nothing happens, if I save and reload it opens in edit town mode and still only gets as far as click to start playing. It also happens if I send someone to University, the game doesn't freeze, I can still move around or choose a different house but can't do anything else. My game has the latest patch. I don't use move in or choose household often so I'm not sure exactly when this started but I think it was after installing Island Paradise. I only have a couple of CC bits and those were added after I first saw this problem.

I completely unistalled all the games and deleted the files to start from scratch. Reinstalled only the base game let it patch and update. Loaded up fine and starting a game through CAS worked fine but when I started a new game and clicked choose a household it stopped at the greyed out tick.

Do those computers all have a different set of user files or did you move anything over ? Did you try all the suggestions in this thread ?

I had the same problem. http://answers.ea.com/t5/The-Sims-3/Sent-a-Sim-to-University-unable-to-select-a-house-and-play/m-p/1...Try starting a new game while not logged in. If that doesn't help, do a factory reset ( http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714 ) then try starting a new game while not logged in.

I tried the factory reset and playing not logged in but that didn't work. I have now unistalled everything and only reinstalled the base game and am still getting the same problem.

So the tick staying grey continues even if you remove all user files and NOT putting them back for the moment ? (just making sure I understand right)

Sims 3 stops when I click "start playing household"

23 Replies

Anonymous
12 years ago
I've been having this same problem also. No matter what I do the button will just not work. I just purchesed the university expansion pack and whenever I send my sim, I can move around and view the town but I can't press the play button once i've selected a dorm to live in.
crinrict
Hero+
12 years ago
DId you try everything in here: http://sims3.crinrict.com/en/2013/12/family-cant-be-selected.html ?
mikrolactaki3
Seasoned Hotshot
9 years ago
Same Here! :'(

Today I started a new saved game in Sunlit Tides. Everything ran fine and CAS worked. And that happened because I deleted two households that I downloaded from the Exchange and I wanted to completely get rid of them. I returned to the game setup and started playing a household. After a while, I found out that my game had stopped working with an error message saying: "Sims 3 has stopped working. Windows is collecting more Information..." and used the Task Manager to terminate the program. I play on Windowed Mode and in order for me to avoid the process of waiting, I held the Power button for a long time and when I restarted my laptop, I browsed my Sims 3 folder and found the Crash Log. I read it and it was a "Breakpoint" crash. I don't exactly know if the Breakpoint crash has anything to do with DEP as I checked it and all my Sims3.exe files were there.

I don't exactly know if this problem has to do with the antivirus as it was in normal mode. If I turn the antivirus into gaming mode, will my game have the same problem as I had before? I'm just nervous to see what happens with the antivirus in Gaming mode. Will my game still be unplayable?

Any help would be much appreciated, thank you 🙂

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Sims 3 stops when I click "start playing household"

23 Replies

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