Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
Solved

Sims 3 store content will not install

I did the last Sims 3 update August 30 and ever since then none of my store content will install. The update deleted all of my store stuff and now I can't reinstall it either. It downloads just fine,...
pc
technical issues
  • crinrict's avatar
    crinrict
    13 years ago

    Try the following:

    • Close your game and launcher
    • Go to documents\electronicarts\thesims3 and move the folder DCCache to your desktop (this is ALL your custom content, so if you have 3rd party content as well, you might wanna just move the *.ebc files as well as the missingdeps.idx)
    • If you have any worlds installed go to the installedWorlds folder and delete all Store worlds from there.
    • Go to the DCBackup folder and delete everything in there. You don't really need the stuff in here except for the ccmerged file but since you're reinstalling everything, it will be recreated.
    • Open the launcher and start reinstalling all store stuff in groups. Don't install all in one go. Start with the worlds, then lots, then sets and single items last.
crinrict's avatar
crinrict
Hero+
13 years ago

Try the following:

  • Close your game and launcher
  • Go to documents\electronicarts\thesims3 and move the folder DCCache to your desktop (this is ALL your custom content, so if you have 3rd party content as well, you might wanna just move the *.ebc files as well as the missingdeps.idx)
  • If you have any worlds installed go to the installedWorlds folder and delete all Store worlds from there.
  • Go to the DCBackup folder and delete everything in there. You don't really need the stuff in here except for the ccmerged file but since you're reinstalling everything, it will be recreated.
  • Open the launcher and start reinstalling all store stuff in groups. Don't install all in one go. Start with the worlds, then lots, then sets and single items last.
LBakeryx's avatar
LBakeryx
13 years ago

I am trying your suggestion now so fingers crossed! Do you have any idea why this is happening (why it says it was a successful installation but doesn't actually work?)

Is it because of new patches? Because my content worked a couple of weeks ago then all of a sudden when I went to open a save in Sunlit Tides, there was an error message and then after that none of my CC from the Sims 3 Store would appear in my game.

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    The files in DCCache sometimes get corrupted and after that nothing gets really installed although it says it does.

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,147 PostsLatest Activity: 43 minutes ago