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coralie785's avatar
coralie785
Rising Newcomer
2 months ago

Sims 3 Store items missing after download – anyone else?

I bought several items from The Sims 3 Store using SimPoints, but even after downloading them, they don’t appear in my game.

 

Has this happened to anyone else? Have you found a solution?

 

I contacted EA support, but they weren’t able to help me. They said everything seemed normal on their end and directed me to this forum

missing content
the sims 3 store

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    coralie785​  What items are they, and did you install them all at once or one at a time?  Do you have other Store content installed that is in fact loading?

  • ump1vintti's avatar
    ump1vintti
    New Scout
    2 months ago

    https://forums.ea.com/discussions/the-sims-3-technical-issues-en/store-bought-content-keeps-uninstalling-/13217128/replies/13243094

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