Forum Discussion
@Aptmass As weird as it is that using an existing save file helped, it is revealing in a way. It seems like your system is blocking the game's access to your user folder in Documents. Turn off your antivirus/firewall again, and run Sims 3 as an administrator. (Right-click on the shortcut you use to launch the game and select "Run as Administrator.")
If that alone doesn't fix things, the issue might be Controlled Folder Access, a feature of Windows 10. You can disable it entirely or set an exception for TS3W.exe. This guide is for Sims 4, but the principle is exactly the same.
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
- puzzlezaddict6 years agoHero+
@Aptmass Please run a new dxdiag; I'd like to see if the new drivers are throwing any errors when Sims 3 crashes.
And did anything change when you altered the Controlled Folder Access settings? As in, did you get any new errors, or did the game behave differently?
- 6 years ago
Here you go:
- roberta5916 years agoHero (Retired)
@Aptmass Your first dxdiag has your computer with 50Gb of free space on the system drive. Your second dxdiag shows 38.9Gb of free space. Your system device has only 106Gb total space. you either need to create more free space or get a larger system device. While a small system drive would probably be ok for a business or student computer, games tend to use more temp files. If you frequently maintain an acceptable amount of free space you may get the game to run. If you have the game installed on the system device (C🙂 try to uninstall and install on the data drive. Yes your game may run slower as the data drive is not a ssd device. Your page file (space on the system device used for virtual memory) may be too small as the size is determined on the size of the system device when the operating system in installed. I recommend a minimum of 500Gb for a system device for a gaming machine. IMO I feel you will continue to have issues until you replace the system device with a larger capacity device. The sooner the better. The price of ssds continue to go down making larger capacity ssd devices very affordable.