Forum Discussion

morrighanblake's avatar
morrighanblake
New Rookie
12 years ago

Sims 3 Supernatural digital download fails to launch

The game crashes before it even loads up. Anyone else have this issue? Can someone help me? What is your operating system:  Windows 7 At what point does your game crash? Any regularities?: My game...
pc
technical issues
EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
12 years ago

@morrighanblake Heya,

For the DxDiag, you can split the text up into multiple posts (3 should usually do the trick).

As for things to try outside of the FAQ (which you must have already seen as you followed the format from the sticky for your report), I would suggest a clean boot first to ensure no third party software is intereferring with the game in the background: http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Cheers,

Nils

  • morrighanblake's avatar
    morrighanblake
    New Rookie
    12 years ago

    @EA_Nils

    Thanks so much for your reply. The EA game advisor didn't even ask for my DXDiag, he was absolutely no help last night, just told me to do what I had already tried before.

    My dx diag is:

    Spoiler

    ------------------
    System Information
    ------------------
    Time of this report: 2/26/2014, 19:15:04
    Machine name: SHOWPLACE-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK Computer Inc.
    System Model: K53U
    BIOS: BIOS Date: 08/26/11 15:15:02 Ver: 04.06.04
    Processor: AMD C-60 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.0GHz
    Memory: 2048MB RAM
    Available OS Memory: 1644MB RAM
    Page File: 1933MB used, 1353MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    • morrighanblake's avatar
      morrighanblake
      New Rookie
      12 years ago
      Spoiler

      ---------------
      Display Devices
      ---------------
      Card name: AMD Radeon HD 6290 Graphics
      Manufacturer: Advanced Micro Devices, Inc.
      Chip type: AMD Radeon HD 6290 Graphics (0x9807)
      DAC type: Internal DAC(400MHz)
      Device Key: Enum\PCI\VEN_1002&DEV_9807&SUBSYS_104C1043&REV_00
      Display Memory: 941 MB
      Dedicated Memory: 375 MB
      Shared Memory: 565 MB
      Current Mode: 1366 x 768 (32 bit) (60Hz)
      Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
      Monitor Id: CMO15A7
      Native Mode: 1366 x 768(p) (59.989Hz)
      Output Type: Internal
      Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
      Driver File Version: 8.17.0010.1191 (English)
      Driver Version: 12.104.0.0
      DDI Version: 11
      Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
      Driver Date/Size: 11/5/2013 11:53:51, 1155264 bytes
      WHQL Logo'd: Yes
      WHQL Date Stamp:
      Device Identifier: {D7B71EE2-DB47-11CF-5477-4630BEC2C535}
      Vendor ID: 0x1002
      Device ID: 0x9807
      SubSys ID: 0x104C1043
      Revision ID: 0x0000
      Driver Strong Name: oem14.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Wrestler:12.104.0.0😛ci\ven_1002&dev_9807
      Rank Of Driver: 00E62001
      Video Accel: ModeMPEG2_A ModeMPEG2_C
      Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
      {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
      {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
      {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
      D3D9 Overlay: Not Supported
      DXVA-HD: Not Supported
      DDraw Status: Enabled
      D3D Status: Enabled
      AGP Status: Enabled

      -------------
      Sound Devices
      -------------
      Description: Speakers (Realtek High Definition Audio)
      Default Sound Playback: Yes
      Default Voice Playback: Yes
      Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1043104C&REV_1001
      Manufacturer ID: 1
      Product ID: 100
      Type: WDM
      Driver Name: RTKVHD64.sys
      Driver Version: 6.00.0001.7111 (English)
      Driver Attributes: Final Retail
      WHQL Logo'd: Yes
      Date and Size: 2/22/2014 01:53:48, 3771352 bytes
      Other Files:
      Driver Provider: Realtek Semiconductor Corp.
      HW Accel Level: Basic
      Cap Flags: 0xF1F
      Min/Max Sample Rate: 100, 200000
      Static/Strm HW Mix Bufs: 1, 0
      Static/Strm HW 3D Bufs: 0, 0
      HW Memory: 0
      Voice Management: No
      EAX(tm) 2.0 Listen/Src: No, No
      I3DL2(tm) Listen/Src: No, No
      Sensaura(tm) ZoomFX(tm): No

      • morrighanblake's avatar
        morrighanblake
        New Rookie
        12 years ago
        Spoiler

        ---------------------
        Sound Capture Devices
        ---------------------
        Description: Microphone (Realtek High Definition Audio)
        Default Sound Capture: Yes
        Default Voice Capture: Yes
        Driver Name: RTKVHD64.sys
        Driver Version: 6.00.0001.7111 (English)
        Driver Attributes: Final Retail
        Date and Size: 2/22/2014 01:53:48, 3771352 bytes
        Cap Flags: 0x1
        Format Flags: 0xFFFFF

        -------------------
        DirectInput Devices
        -------------------
        Device Name: Mouse
        Attached: 1
        Controller ID: n/a
        Vendor/Product ID: n/a
        FF Driver: n/a

        Device Name: Keyboard
        Attached: 1
        Controller ID: n/a
        Vendor/Product ID: n/a
        FF Driver: n/a

        Poll w/ Interrupt: No

        -----------
        USB Devices
        -----------
        + USB Root Hub
        | Vendor/Product ID: 0x1002, 0x4397
        | Matching Device ID: usb\root_hub
        | Service: usbhub
        | Driver: usbhub.sys, 11/26/2013 20:41:37, 343040 bytes
        | Driver: usbd.sys, 11/26/2013 20:41:03, 7808 bytes

        ----------------
        Gameport Devices
        ----------------

        ------------
        PS/2 Devices
        ------------
        + Keyboard Device Filter
        | Matching Device ID: *pnp0303
        | Upper Filters: kbfiltr
        | Service: i8042prt
        | Driver: kbfiltr.sys, 7/20/2009 04:29:40, 15416 bytes
        | Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes
        | Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
        |
        + Terminal Server Keyboard Driver
        | Matching Device ID: root\rdp_kbd
        | Upper Filters: kbdclass
        | Service: TermDD
        | Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes
        | Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
        |
        + ELAN PS/2 Port Smart-Pad
        | Matching Device ID: *etd0102
        | Upper Filters: ETD
        | Service: i8042prt
        |
        + Terminal Server Mouse Driver
        | Matching Device ID: root\rdp_mou
        | Upper Filters: mouclass
        | Service: TermDD
        | Driver: termdd.sys, 11/20/2010 08:33:58, 63360 bytes
        | Driver: sermouse.sys, 7/13/2009 19:00:20, 26624 bytes
        | Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes

        ------------------------
        Disk & DVD/CD-ROM Drives
        ------------------------
        Drive: C:
        Free Space: 47.0 GB
        Total Space: 131.3 GB
        File System: NTFS
        Model: TOSHIBA MQ01ABD032 SATA Disk Device

        Drive: D:
        Free Space: 125.5 GB
        Total Space: 148.4 GB
        File System: NTFS
        Model: TOSHIBA MQ01ABD032 SATA Disk Device

        Drive: Q:
        Model: n/a

        Drive: E:
        Model: HL-DT-ST DVDRAM GT51N SATA CdRom Device
        Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:19:22, 147456 bytes

        --------------
        System Devices
        --------------
        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1719&SUBSYS_00000000&REV_00\3&11583659&2&C7
        Driver: n/a

        Name: PCI standard PCI-to-PCI bridge
        Device ID: PCI\VEN_1022&DEV_1512&SUBSYS_12341022&REV_00\3&11583659&2&20
        Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:50, 184704 bytes

        Name: Standard OpenHCD USB Host Controller
        Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_104C1043&REV_00\3&11583659&2&B0
        Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:09, 25600 bytes
        Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes
        Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

        Name: ATI I/O Communications Processor PCI Bus Controller
        Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&11583659&2&A4
        Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:50, 184704 bytes

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1718&SUBSYS_00000000&REV_00\3&11583659&2&C5
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1510&SUBSYS_15101022&REV_00\3&11583659&2&00
        Driver: n/a

        Name: Standard OpenHCD USB Host Controller
        Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_104C1043&REV_00\3&11583659&2&98
        Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:09, 25600 bytes
        Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes
        Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

        Name: High Definition Audio Controller
        Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_104C1043&REV_40\3&11583659&2&A2
        Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 05:43:44, 122368 bytes

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1716&SUBSYS_00000000&REV_00\3&11583659&2&C6
        Driver: n/a

        Name: AMD Radeon HD 6290 Graphics
        Device ID: PCI\VEN_1002&DEV_9807&SUBSYS_104C1043&REV_00\3&11583659&2&08
        Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1295 (English), 11/5/2013 11:53:52, 11658752 bytes
        Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 11/5/2013 11:53:49, 53248 bytes
        Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6304 (English), 11/5/2013 11:53:52, 581120 bytes
        Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.0969 (English), 11/5/2013 11:53:55, 6985624 bytes
        Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0390 (English), 11/5/2013 11:53:55, 5000320 bytes
        Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0024 (English), 11/5/2013 11:53:54, 120320 bytes
        Driver: C:\Windows\system32\atiicdxx.dat, 11/5/2013 11:53:52, 695006 bytes
        Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 11/5/2013 11:53:52, 78432 bytes
        Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 11/5/2013 11:53:52, 78432 bytes
        Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1127 (English), 11/5/2013 11:53:49, 636416 bytes
        Driver: C:\Windows\system32\atiumd6a.cap, 11/5/2013 11:53:55, 3309936 bytes
        Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 11/5/2013 11:53:52, 26112 bytes
        Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 11/5/2013 11:53:49, 163840 bytes
        Driver: C:\Windows\system32\ativvsva.dat, 11/5/2013 11:53:56, 157144 bytes
        Driver: C:\Windows\system32\ativvsvl.dat, 11/5/2013 11:53:57, 204952 bytes
        Driver: C:\Windows\system32\ativvaxy_cik.dat, 11/5/2013 11:53:56, 230836 bytes
        Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 11/5/2013 11:53:56, 230064 bytes
        Driver: C:\Windows\system32\ativce02.dat, 11/5/2013 11:53:56, 75600 bytes
        Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1143 (English), 11/5/2013 11:53:52, 241152 bytes
        Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1143 (English), 11/5/2013 11:53:52, 562688 bytes
        Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 11/5/2013 11:53:52, 59392 bytes
        Driver: C:\Windows\system32\atidemgy.dll, 4.00.4835.37057 (English), 11/5/2013 11:53:51, 442368 bytes
        Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12217 (English), 11/5/2013 11:53:53, 24229376 bytes
        Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1741 (English), 11/5/2013 11:53:51, 51200 bytes
        Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1741 (English), 11/5/2013 11:53:49, 44544 bytes
        Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1741 (English), 11/5/2013 11:53:51, 16082944 bytes
        Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 17:06:18, 3917 bytes
        Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6304 (English), 11/5/2013 11:53:54, 112440 bytes
        Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6304 (English), 11/5/2013 11:53:56, 139696 bytes
        Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6304 (English), 11/5/2013 11:53:52, 17920 bytes
        Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6304 (English), 11/5/2013 11:53:52, 44032 bytes
        Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 16:35:30, 118784 bytes
        Driver: C:\Windows\system32\atiapfxx.blb, 11/5/2013 11:53:49, 522872 bytes
        Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0489 (English), 11/5/2013 11:53:52, 8272136 bytes
        Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.0969 (English), 11/5/2013 11:53:56, 5944264 bytes
        Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0390 (English), 11/5/2013 11:53:56, 4450264 bytes
        Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 11/5/2013 11:53:52, 71704 bytes
        Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 11/5/2013 11:53:52, 71704 bytes
        Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1127 (English), 11/5/2013 11:53:49, 430080 bytes
        Driver: C:\Windows\SysWOW64\atiumdva.cap, 11/5/2013 11:53:56, 3342768 bytes
        Driver: C:\Windows\SysWOW64\ativvsva.dat, 11/5/2013 11:53:56, 157144 bytes
        Driver: C:\Windows\SysWOW64\ativvsvl.dat, 11/5/2013 11:53:57, 204952 bytes
        Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 11/5/2013 11:53:49, 43520 bytes
        Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12217 (English), 11/5/2013 11:53:54, 19870720 bytes
        Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0489 (English), 11/5/2013 11:53:51, 7233336 bytes
        Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1741 (English), 11/5/2013 11:53:51, 46080 bytes
        Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1741 (English), 11/5/2013 11:53:49, 44032 bytes
        Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1741 (English), 11/5/2013 11:53:50, 13703168 bytes
        Driver: C:\Windows\SysWOW64\atipblag.dat, 9/12/2011 17:06:18, 3917 bytes
        Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6304 (English), 11/5/2013 11:53:54, 92304 bytes
        Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6304 (English), 11/5/2013 11:53:56, 118584 bytes
        Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6304 (English), 11/5/2013 11:53:52, 34816 bytes
        Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6304 (English), 11/5/2013 11:53:52, 14848 bytes
        Driver: C:\Windows\SysWOW64\atiapfxx.blb, 11/5/2013 11:53:49, 522872 bytes
        Driver: C:\Windows\atiogl.xml, 11/5/2013 11:53:54, 44066 bytes
        Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 10:34:36, 51200 bytes
        Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 13:33:08, 332800 bytes
        Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6304 (English), 11/5/2013 11:53:52, 14848 bytes
        Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1191 (English), 11/5/2013 11:53:51, 1155264 bytes
        Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1191 (English), 11/5/2013 11:53:51, 970912 bytes
        Driver: C:\Windows\system32\OpenCL.dll, 1.02.0011.0000 (English), 11/5/2013 11:53:49, 54784 bytes
        Driver: C:\Windows\system32\amdocl64.dll, 10.00.1124.0002 (English), 11/5/2013 11:53:49, 29150720 bytes
        Driver: C:\Windows\system32\amdocl_as64.exe, 11/5/2013 11:53:49, 1187342 bytes
        Driver: C:\Windows\system32\amdocl_ld64.exe, 11/5/2013 11:53:49, 1061902 bytes
        Driver: C:\Windows\system32\OpenVideo64.dll, 10.00.1124.0002 (English), 11/5/2013 11:53:57, 76288 bytes
        Driver: C:\Windows\system32\OVDecode64.dll, 10.00.1124.0002 (English), 11/5/2013 11:53:57, 64000 bytes
        Driver: C:\Windows\system32\clinfo.exe, 11/5/2013 11:53:57, 222720 bytes
        Driver: C:\Windows\SysWOW64\OpenCL.dll, 1.02.0011.0000 (English), 11/5/2013 11:53:49, 50176 bytes
        Driver: C:\Windows\SysWOW64\amdocl.dll, 10.00.1124.0002 (English), 11/5/2013 11:53:47, 23810560 bytes
        Driver: C:\Windows\SysWOW64\amdocl_as32.exe, 11/5/2013 11:53:49, 995342 bytes
        Driver: C:\Windows\SysWOW64\amdocl_ld32.exe, 11/5/2013 11:53:49, 798734 bytes
        Driver: C:\Windows\SysWOW64\OpenVideo.dll, 10.00.1124.0002 (English), 11/5/2013 11:53:57, 65536 bytes
        Driver: C:\Windows\SysWOW64\OVDecode.dll, 10.00.1124.0002 (English), 11/5/2013 11:53:57, 56320 bytes
        Driver: C:\Windows\system32\coinst_12.104.dll, 1.00.0005.0008 (English), 11/5/2013 11:53:57, 76800 bytes

        Name: Standard OpenHCD USB Host Controller
        Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_104C1043&REV_00\3&11583659&2&90
        Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:09, 25600 bytes
        Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes
        Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

        Name: High Definition Audio Controller
        Device ID: PCI\VEN_1002&DEV_1314&SUBSYS_104C1043&REV_00\3&11583659&2&09
        Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 05:43:44, 122368 bytes

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1704&SUBSYS_00000000&REV_00\3&11583659&2&C4
        Driver: n/a

        Name: PCI standard PCI-to-PCI bridge
        Device ID: PCI\VEN_1002&DEV_43A1&SUBSYS_00001002&REV_00\3&11583659&2&A9
        Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:50, 184704 bytes

        Name: Standard Enhanced PCI to USB Host Controller
        Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_104C1043&REV_00\3&11583659&2&B2
        Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 53248 bytes
        Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes
        Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1703&SUBSYS_00000000&REV_00\3&11583659&2&C3
        Driver: n/a

        Name: PCI standard PCI-to-PCI bridge
        Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&11583659&2&A8
        Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:33:50, 184704 bytes

        Name: Standard Enhanced PCI to USB Host Controller
        Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_104C1043&REV_00\3&11583659&2&9A
        Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 53248 bytes
        Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes
        Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1702&SUBSYS_00000000&REV_00\3&11583659&2&C2
        Driver: n/a

        Name: PCI standard ISA bridge
        Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_104C1043&REV_40\3&11583659&2&A3
        Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:48:27, 15424 bytes

        Name: Standard Enhanced PCI to USB Host Controller
        Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_104C1043&REV_00\3&11583659&2&92
        Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 53248 bytes
        Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes
        Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

        Name: Atheros AR9485 Wireless Network Adapter
        Device ID: PCI\VEN_168C&DEV_0032&SUBSYS_662711AD&REV_01\4&36E55A26&0&00A9
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1701&SUBSYS_00000000&REV_00\3&11583659&2&C1
        Driver: n/a

        Name: Standard Dual Channel PCI IDE Controller
        Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_104C1043&REV_40\3&11583659&2&A1
        Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:45:45, 12352 bytes
        Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:45:46, 48720 bytes
        Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:52:21, 24128 bytes
        Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 21:25:45, 155584 bytes

        Name: AMD SATA Controller
        Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_104C1043&REV_40\3&11583659&2&88
        Driver: C:\Windows\system32\DRIVERS\amd_sata.sys, 1.02.0001.0269 (English), 11/4/2010 05:52:52, 75904 bytes
        Driver: C:\Windows\system32\DRIVERS\amd_xata.sys, 1.02.0001.0269 (English), 11/4/2010 05:52:54, 38016 bytes

        Name: Realtek PCIe GBE Family Controller
        Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_104C1043&REV_06\4&DAFF52&0&00A8
        Driver: n/a

        Name: PCI standard host CPU bridge
        Device ID: PCI\VEN_1022&DEV_1700&SUBSYS_00000000&REV_43\3&11583659&2&C0
        Driver: n/a

        Name: Standard OpenHCD USB Host Controller
        Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_104C1043&REV_00\3&11583659&2&A5
        Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:09, 25600 bytes
        Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:11, 325120 bytes
        Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:41:37, 343040 bytes

        Name: AMD SMBus
        Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_104C1043&REV_42\3&11583659&2&A0
        Driver: n/a

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,287 PostsLatest Activity: 2 hours ago