I've just checked something else on my end, could you clear the cache in the EA app and check for Supernatural then please?
Hey, no, I did buy the original CD copy from the release back then.
If I remember correctly (I am not entirely sure about this) I activated a few codes as a child at the sims3 website. So I needed to merge accounts. I can't remember if Supernatural was one of those packs. But every single other expansion is working.
Community ManagerApologies for the delay, could you check your account again now and let me know if you're still not able to access Supernatural?
No worries, glad you came back to me :D
But unfortunately still no. :/
Community ManagerI've just checked something else on my end, could you clear the cache in the EA app and check for Supernatural then please?
Now it worked, I relogged then cleared the cache and now it works :D
Thank you so much!
