SIms 3 ultra freeze

@roberta591 Yes I have tried that and it worked, my game didnt crash but I couldnt find the right file for the sims 3 seasons (which I installed from origin) I have all them set in DEP except that expansion. The right application isnt in my origingames file (its empty). So do you know where it is? I have looked through my whole computer before, looking for it but I couldnt find it.

@roberta591 The weird thing is, everytime I role back my families saves. It works. Then if i save it again, it crashes during loadup. I thought it might have been because of the eyeliner cc I downloaded, since this is what started the problem. But even after uninstalling it and resetting my settings, it still crashes during the loading screen. Not sure if this helps anything, just thought id mention it while im looking for the DEP file.

@glitterglich You have to get the base game in a stable condition. You said you tried the factory reset and the game still crashes. That means you have a user data issue or a computer issue. At that point your game should have been like when you installed it. You need to get your game to a point you can start a new game - save the game - and load that save game (not an old save game because that may contain bad data). You said you tried a factory reset (there should be no cc/mods, no save games, no user data at all) and the game still crashes. You have to troubleshoot that first before you try your old save games.

@roberta591 It doesnt crash if i dont have any of my CC or mods, but it was fine for the last year meaning my new cc was the problem. But even if I add my regular mods and CC and take out the new cc it still crashes. I need the rest of my custom content, but if I do it crashes and for no reason because the problem cc has been removed. When I opened the game it did say Unrecognizable video card though so maybe that has something to do with it.

@glitterglich The video card issue may be a problem but the game should not crash. It is possible that the new cc conflicts with some old cc and then was saved so that problem will stay with the save game. If you still have ALL the cc installed even rolling back save game may not remove the issue. Remove ALL the cc/mods. If the game is stable then add SOME cc/mods and see if the game is stable. Keep adding a little at a time until the game is unstable then remove the last that you added and one at a time add until the game again becomes unstable. That is how you find bad cc. Again it is possible that two cc's are in conflict. Adding one or the other may allow the game to play but together the game will crash.

@roberta591 Yep, thank you for the suggestion I finally figured it out after going through all of my cc one at a time. The new stuff wasnt the problem, it was an old sweater. Thats been making my game crash for years! And it was hidden too, it only crashed when I put it on a sim so this was all a misunderstanding. As for my other nraas game, the crashing has stopped because that sim was wearing it too! XD But as for the ultra freeze, I dont think it will be fixed, and the nraas mod will probably never work out. But im satisfied with where my game is now, thank you for putting up with me and trying to help.