Forum Discussion
Have you tried all the stuff here: http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Crashes-CTD/td-p/656/ ?
- What is your operating system
- At what point does your game crash ? Any regularities ?
- How long can you usually play ?
- Which EP/SPs do you have installed ?
- Are you using custom content and mods in your game ?
- It's also good to include your DxDiag: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584
DirectPlay Adapters ------------------- DirectPlay8 Serial Service Provider: COM1 DirectPlay8 Serial Service Provider: COM2 DirectPlay8 TCP/IP Service Provider: Wireless Network Connection - IPv4 - ----------------------- DirectPlay Voice Codecs ----------------------- Voxware VR12 1.4kbit/s Voxware SC06 6.4kbit/s Voxware SC03 3.2kbit/s MS-PCM 64 kbit/s MS-ADPCM 32.8 kbit/s Microsoft GSM 6.10 13 kbit/s TrueSpeech(TM) 8.6 kbit/s ------------------------- DirectPlay Lobbyable Apps ------------------------- ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 64.1 GB Total Space: 131.1 GB File System: NTFS Model: WDC WD2500JB-00REA0 Drive: D: Free Space: 39.4 GB Total Space: 76.3 GB File System: NTFS Model: Hitachi HDT725032VLAT80 Drive: E: Free Space: 58.4 GB Total Space: 76.3 GB File System: NTFS Model: Hitachi HDT725032VLAT80 Drive: F: Model: ATAPI iHAS124 W Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:48, 62976 bytes -------------- System Devices -------------- Name: NVIDIA GeForce 6200 Device ID: PCI\VEN_10DE&DEV_0221&SUBSYS_02F3196E&REV_A1\4&1C526AC9&0&0008 Driver: f:\drivers\xp-2000\NvCplSetupInt.exe, , 0 bytes Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0011.9107 (English), 10/29/2009 14:54:04, 7655872 bytes Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0011.9107 (English), 10/29/2009 14:54:04, 5900416 bytes Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0011.9107 (English), 10/29/2009 14:54:04, 888832 bytes Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0011.9107 (English), 10/29/2009 14:54:12, 2007040 bytes Driver: C:\WINDOWS\system32\nvcuvenc.dll, 6.14.0011.9107 (English), 10/29/2009 14:54:12, 1714792 bytes Driver: C:\WINDOWS\system32\nvcuvid.dll, 6.14.0011.9107 (English), 10/29/2009 14:54:12, 2194024 bytes Driver: C:\WINDOWS\system32\nvdata.bin, 10/29/2009 14:54:12, 1604482 bytes Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0011.9107 (English), 10/29/2009 14:54:14, 10756096 bytes Driver: C:\WINDOWS\system32\nvcod.dll, 1.06.0007.0062 (English), 10/29/2009 14:54:04, 170600 bytes Driver: C:\WINDOWS\system32\nvcodins.dll, 1.06.0007.0062 (English), 10/29/2009 14:54:04, 170600 bytes Name: SoundMAX Integrated Digital Audio Device ID: PCI\VEN_1039&DEV_7012&SUBSYS_0C92105B&REV_A0\3&61AAA01&0&17 Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/14/2008 05:41:58, 4096 bytes Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.5512 (English), 4/14/2008 05:42:44, 129536 bytes Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.5512 (English), 4/14/2008 00:46:38, 141056 bytes Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:16, 60160 bytes Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/14/2008 00:49:42, 146048 bytes Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/14/2008 00:15:16, 49408 bytes Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/14/2008 05:42:46, 23552 bytes Driver: C:\WINDOWS\system32\drivers\smwdm.sys, 5.12.0001.5410 (English), 3/28/2005 09:19:38, 220992 bytes Driver: C:\WINDOWS\system32\drivers\senfilt.sys, 5.10.0000.3518 (English), 3/1/2005 05:01:40, 392704 bytes Driver: C:\WINDOWS\system32\drivers\aeaudio.sys, 4.00.0001.0014 (English), 3/4/2005 12:53:00, 127872 bytes Driver: C:\WINDOWS\system32\a3d.dll, 4.12.0001.2009 (English), 8/19/2003 11:36:16, 65536 bytes Name: SiS PCI to USB Enhanced Host Controller Device ID: PCI\VEN_1039&DEV_7002&SUBSYS_70021039&REV_00\3&61AAA01&0&1B Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 30208 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 05:41:56, 7168 bytes Name: SiS 7001 PCI to USB Open Host Controller Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_0C92105B&REV_0F\3&61AAA01&0&1A Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 17152 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes Name: SiS 7001 PCI to USB Open Host Controller Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_0C92105B&REV_0F\3&61AAA01&0&19 Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 17152 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes Name: SiS 7001 PCI to USB Open Host Controller Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_0C92105B&REV_0F\3&61AAA01&0&18 Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 17152 bytes Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes Name: SiS PCI IDE Controller Device ID: PCI\VEN_1039&DEV_5513&SUBSYS_0C92105B&REV_01\3&61AAA01&0&15 Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:30, 24960 bytes Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:32, 96512 bytes Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 2/28/2006 13:00:00, 3328 bytes Name: PCI standard ISA bridge Device ID: PCI\VEN_1039&DEV_0964&SUBSYS_00000000&REV_36\3&61AAA01&0&10 Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:42, 37248 bytes Name: SiS 900-Based PCI Fast Ethernet Adapter Device ID: PCI\VEN_1039&DEV_0900&SUBSYS_0C92105B&REV_91\3&61AAA01&0&20 Driver: C:\WINDOWS\system32\DRIVERS\sisnic.sys, 1.16.0000.0005 (English), 8/3/2004 23:31:36, 32768 bytes Name: PCI standard host CPU bridge Device ID: PCI\VEN_1039&DEV_0760&SUBSYS_00000000&REV_03\3&61AAA01&0&00 Driver: n/a Name: Standard Dual Channel PCI IDE Controller Device ID: PCI\VEN_1039&DEV_0180&SUBSYS_0C92105B&REV_01\3&61AAA01&0&28 Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:30, 24960 bytes Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:32, 96512 bytes Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 2/28/2006 13:00:00, 3328 bytes Name: SIS Processor to AGP Controller Device ID: PCI\VEN_1039&DEV_0002&SUBSYS_00000000&REV_00\3&61AAA01&0&08 Driver: C:\WINDOWS\system32\DRIVERS\GAGP30KX.SYS, 5.01.2600.5512 (English), 4/14/2008 00:06:42, 46464 bytes Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&61AAA01&0&C3 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&61AAA01&0&C2 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&61AAA01&0&C1 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&61AAA01&0&C0 Driver: n/a