Forum Discussion

shweeepz's avatar
7 years ago
Solved

Sims 3 Univsersity life deleted from my account again

My Sims 3 University Life expansion has been deleted from my account twice. The first time, I had bought the DLC, redeemed it and played for months on end. Bare in mind this has not happened to any o...
  • puzzlezaddict's avatar
    7 years ago

    @shweeepz  It sounds like you received a bad code, again.  This is the danger of buying from unauthorized third-party sellers like g2a.  Codes that were originally stolen or otherwise fraudulently obtained may change hands several times before landing on these sites, and there's no way to know how they were originally procured.  But once EA recognizes a code as stolen, it will remove the code from the account.

    Your only recourse is to contact g2a; EA won't provide you with a new code.  If you can't get another one from g2a, then you're out of luck.

    By the way, Steam is offering packs for $5 U.S. each right now; the sale ends January 3 at 10 am PST/6 pm UTC.  So if you want to buy from an approved third-party seller, that's your best bet.  You'd have to buy a base game code (another $5) if you don't already have one in your Steam library, but that's still cheaper than paying full price.