Forum Discussion

13MaddyH's avatar
13MaddyH
Seasoned Newcomer
2 months ago

Sims 3 website is down?

I was trying to get to the Sims 3 website and it says 403 forbidden. Is anyone else having this problem?

243 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Hi all,

    We've released a backend update that should allow you all to login and access the site normally again. 

    If any of you are still not able to login, please let me know so we can continue to investigate. Thank you! 

  • alfje66's avatar
    alfje66
    New Traveler
    19 days ago

    I am able to login now.  Thankyou very much

    I  still have a problem:  not able to login my  my purchase history . It says after a time: be right back Our site appears to be down right now. Don’t worry, we have one of our best people working on it.

    I hope you can fix this.

  • Hi all. I have been able access the website now for about 2 weeks now after it was down for about a month. I was so happy that I was able to purchase again and download my purchases to my game. Thank you EA for getting this fixed!!